Neustart Psychiatry & TMS - Portland

Moira Dawson 

on Google

2 months ago

Do not bother going here unless you have experience in billing and health records management due to their lack of education in those areas. They will incorrectly bill you multiple times despite you contacting them about the initial bill until you loop in your insurance to contact them to remind them that CO-45 adjustment codes can not be billed to patients. And when you decide to request records, they will tell you that your records request has to be approved which is a direct violation of Oregon law about medical records wh... read more

greenminion 

on Google

5 months ago

I got a much needed diagnosis here for my medical records. However, staff pushed transcranial magnetic stimulation since the moment we made first contact. The nurse in charge of the procedure lacked the humility to accept that several weeks of TMS several days per week was not helping me. In fact, the overstimulation and pain that accompanied the procedure left me distressed and unsteady to the point of stumbling in the hall almost every time we did it. Despite this and communicating my pain, I was continuously encouraged to... read more

Luci Huxley 

on Google

6 months ago

If you have an actual need for medication management, can provide a detailed list of the current medications that have been kept you stable for the past 2 years with verifying records from your previous doctor this place is still too cowardly to accept you as a patient or for that matter to even provide any explanation at all. I am therefore for left to assume they are either committing insurance fraud or you have to be the CEOs daughter to actually get an appointment. Ps you aren’t even able to get scheduled with any one un... read more

Jason Hollett 

on Google

a year ago

My experience with NeuStart was awkward from the beginning and didn’t improve over two interactions. It ended up badly and even insulting. Initially I needed to fill out multiple forms, which seemed logical, but then was asked to give consents for them to contact all current and previous medical providers. Positively dunned for those, insisting on them, specifying exactly how to fill them out, requiring them before doing anything else… and I’m not sure exactly why, because after a month of them having the information at leas... read more