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NET Credit Union

4.0

About this business

Auto Loans, Credit Card, Checking Account, Savings Account, Mortgages, 2nd Mortgages, Home Equity Line of Credit, Home Equity Loans, Student Loans, Boat Loans, ATV Loans, RV Loans, Jet Ski Loans, Travel Cards, Gift Cards and so much more! 

Location details

119 Mulberry St, Scranton, PA, 18503, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat8:30 a.m. to 12:30 p.m.
SunClosed
4.0164 reviews
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Lori Green's profile image
Lori Green 
4 years ago

I was number 7 in line. I waited over An hour at their scranton branch. I had to use bathroom so bad that i ended up not being able to do my transaction. I called to complain and they said we are sorry , our lobby isn not open due to covid. Covid been around over a year to me obviously scranton branch still does not have it together. I just recommend their olyphant branch....stay away from scranton. 

Business response:

Lori, for the safety and health of our staff and members, our lobbies are closed due to COVID-19. You can do majority of your banking through our digital services, so you don't have to wait in line. Need to register? Click here: https://www.netcreditunion.com/digital_banking/ 

Shiann Enslin's profile image
Shiann Enslin 
4 years ago

terrible , will be switching to new bank. 

Penny McGill's profile image
Penny McGill 
4 years ago

Do NOT bank with Net. I am trying to buy large purchases online for our new home... and I mean large as in an entire kitchen... I cannot use my debit card unless I call them first. That’s right... it’s MY money, but I’m not able to use it (over $1500) without asking “mom and dad”. It’s for “my protection” I’m told. How bout we allow adults to makes decisions for themselves and stop having institutions decide what’s best for us?!!! I will be pulling all of my money and accounts out of this bank ASAP. Mary Lynn, one of the man... read more

Jennifer Bennington Wilson's profile image
Jennifer Bennington Wilson 
4 years ago

New banking platform is horrible and Debit Card and Loan department employees are rude! 

Peg Bailey's profile image
Peg Bailey 
recommend  Recommended
5 years ago

fantastic service and friendly staff. member for almost 50 years..highly recommend...5 stars 

Alicia Monroe's profile image
Alicia Monroe 
5 years ago

I've been a customer with this bank for almost 30 years.. there have been issues in the past but this most recent one is unbelievable.. changing digital banking systems and losing all your information from before June 1.. I called three times during the week and was told the statements would be up by Friday and if not just stop down and we can print them.. went down today, waited in line at the drive thru for almost 45 minutes.. then they don't have access to the information from before June 1.. they can't see anything and i... read more

Kathy Gawel's profile image
Kathy Gawel 
5 years ago

Help your customers when we have an issue 

Susan Masiewicz's profile image
Susan Masiewicz 
recommend  Recommended
5 years ago

To be able to reach them. I can't access my account with the new system 

Kris Pietralczyk's profile image
Kris Pietralczyk 
recommend  Recommended
5 years ago

Love Net Credit Union, friendly staff, very helpful, answers all my questions, go above and beyond to help solve problems. And bonus the have a Fraud Detection Department, which is super awesome!!! Best place ever, a member since 1996!!! 

Frequently asked questions about NET Credit Union

How is NET Credit Union rated?

NET Credit Union has a 4 star rating with 164 reviews. 

When is NET Credit Union open?

NET Credit Union is closed now. It will open at 9:00 a.m. 

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