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Neptune Flood

4.2

About this business

Location details

400 6th St S, St. Petersburg, FL, 33701, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:30 p.m.
Tue8:30 a.m. to 5:30 p.m.
Wed8:30 a.m. to 5:30 p.m.
Thu8:30 a.m. to 5:30 p.m.
Fri8:30 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.2324 reviews
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PEO Chapter JF's profile image
PEO Chapter JF 
3 days ago

Amended my policy and advised accordingly. 

Steven Shoum's profile image
Steven Shoum 
3 weeks ago

I had a great experience working with Vicki Unkrich at Neptune Flood. She was responsive, professional, and extremely thorough in walking me through my renewal options. Rather than just quoting numbers, Vicki explained the differences in coverage limits and deductibles in a way that helped me think clearly about cost versus risk — especially important in a high-risk flood zone. She answered my questions promptly, updated my mortgagee information without delay, and processed my coverage increase efficiently. The revised decla... read more

MAKo's profile image
MAKo 
a month ago

I had an excellent customer service experience with Eddie Richardson. Outstanding ambassador for this company. I am still in the process of deciding to buy this insurance and he helped me navigate so policy pointers. From this conversation I got it that it is a cooperative work environment which leads to both employee and customer satisfaction. No pressure. There to help. Neptune Flood insurance also has a long standing good reputation. 

Ehsan Siddiqui's profile image
Ehsan Siddiqui 
a month ago

They will start a policy that you didnt even agree to. Very bad practice. 

Briana Gutierrez's profile image
Briana Gutierrez 
a month ago

Please do not believe any of the good reviews on here. I cancelled my policy renewal with them and they created a new policy for me under a different account number and then sent that to my mortgage lender. I have been promised a refund by multiple customer service representatives over the course of a month and nothing has come. 

Frequently asked questions about Neptune Flood

How is Neptune Flood rated?

Neptune Flood has a 4.2 star rating with 324 reviews. 

When is Neptune Flood open?

Neptune Flood is open now. It will close at 5:30 p.m. 

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