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Neptune Diner

4.2

About this business

Location details

3105 Astoria Blvd N, New York, NY, 11102, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.22,398 reviews
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Misha1982's profile image
Misha1982 
16 years ago

avoid at ALL TIMES – Hi there, thanks for taking the time to read my little review. This is the WORST diner I've ever been to. It started when I came in, and 3 minutes later ordered an Irish coffee. Since it was 11.00 on a Sunday, the waitress told me that since everyone (who is everyone?! Not me or anyone else in the place!) is going to Church, they would not serve alcohol until 12.00. This is a blue law that is usually not enforced (secular society violation alert!!!). Then the waitress gave me a bad attitude. She did warm... read more

abcascio's profile image
abcascio 
16 years ago

A fine diner, for diner-y dining. – The Neptune has always prominently displayed its accolades "Voted best Diner in New York City" etc... But the thing that strikes me most about the Neptune is not their uniqueness, but rather their sameness to every other diner I have ever wasted time drinking coffee in. The notable difference here is that they do all the things those other diners do, but they do them better. Their food is higher quality, their staff is slightly less gruff, and their milkshakes are a little bigger. all arou... read more

tenjames's profile image
tenjames 
16 years ago

warning !! BE CAREFUL ......... – People who are allergic and asthmatic should avoid going there since they spray cleaning solutions while all the foods are SERVED on the table .... making it a health hazard esp for the small children, old people and allergic / asthmatic patients!! So stay away from this diner if you don't want to get yourself into health problem of ingesting aerosols while eating your meals that you are paying for !! The manager ( Mr Jack - is its his real name he gave ) would totally deny this fact like he... read more

cealie's profile image
17 years ago

Excellent restaurant – I'm surprised to see the bad reviews for this place, the food is ALWAYS excellent and the portions are enormous. The waiters may not win the congeniality award but they have always been attentive to our parties and served us well. And BelAire better than Neptune??? I don't think so. BelAire's salads were never as crispy fresh as Neptune's. The food in general does not have the flavor and quality that Neptune has. Some of the stuff they brought out at BelAire was kind of wilted and stale looking. For my... read more

Elleon's profile image
17 years ago

Worst customer service ever- avoid this place – I showed up on a busy Sunday after reading the sign out front of the diner stating: Voted Best Diner by the NY Daily News. So I figured it must be good. The minute I walked up, I felt a tense energy but I walked in with a positive attitude. My friend and I signed in for a party of 4- while we were waiting on our other 2 guests to find parking because there was not enough in their parking area or on 31st. We were called 25 minutes later by an old guy playing host. When we explai... read more

rawkj's profile image
17 years ago

Doesn't live up to the "hype" – Don't expect any kind of service unless you are spending money there everyday. I don't know what it was like 3 years ago when it was "the best diner in queens", but it is WAY overpriced($9+ for a mediocre gyro w/fries....IN ASTORIA?!) and the service is terrible. I'd rather goto Burger King across the street.... 

panda423s's profile image
panda423s 
17 years ago

Worst service I ever experienced.... – I'm a local, but this is the worst diner to go. I rather walk 3 extra blocks to Mike's or Igloo to eat. The waiters are rude and they just stand around if they have no desire to be there. The first time I went, I had to seat myself and then got up to get a menu. The waiter just stood there watching me. I walked out. The next time, just to see if the rudeness was a one time thing, the same service was deliverd. I walked out again. Go to Mike's or Igloo near Ditmars Blvd on 31st Street. 

wallyford's profile image
wallyford 
17 years ago

Not nearly as bad as the reviews. – Okay, the Neptune is a LOCAL diner. What that means is that locals (esp. those speaking Greek) get a bit better treatment, and (as with most local diners in NY) the service is spotty, especially when they are not busy. However, the food is very good, especially (a propos of the name), anything that once swam. I highly recommend the broiled seafood platter, which is excellent. By the way, I fail to believe that any waiter from the Neptune "chased after" anyone over a tip. But this isn't the... read more

davcam1's profile image
18 years ago

NIGHTMARE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!! – Beware !!!! THE WAITER working here is the biggest savage ! After the worst service ever the waiter actually chased after us and told us that we could have done better on his tip !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Left him $ 100 total for A $ 89 bill. Beyond what he deserved. First he slams A glass of soda spilling on the table. No appology. Never refills any drinks . Brought the kids the dessert before clearing the table. Never told the rest of us for dessert. CUSTOMERS NIGHTMARE !!... read more

Frequently asked questions about Neptune Diner

How is Neptune Diner rated?

Neptune Diner has a 4.2 star rating with 2,398 reviews. 

When is Neptune Diner open?

Neptune Diner is closed now. It will open tomorrow at 9:00 a.m. 

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