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Nelson Nissan
- Car Dealers
- Broken Arrow, OK
About this business
As a dealership group, the Nelson family continues to see growth and loyalty among their customers. We are convinced that we set ourselves apart by giving every customer the treatment they deserve. We work hard to take away the stress of car shopping and to make our customers lives a little easier in doing so. Whether you are shopping for a new Nissan, a new Mazda, or are looking for a great used car, we have what you need.
Location details
800 W Queens St, Broken Arrow, OK, 74012, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
Service Department; Scamming people of service that has already been done. clear evidence of a service scam! This is complaint is in no way aimed at the service Tech but at the service managers. they are the ones to order the work to be done. Highly recomend finding another Nissan dealer to complete your service. *******and *****
If every car dealership handled the car buying process like Nelson Nissan there would be a lot more cars sold. My salesman (or maybe I should say, advocate) was Armando. He was pleasant, professional and seemed only interested in me finding the "right car for me. Next time I'm in the market I'm starting with him.
By far my worst car buying experience. In the beginning everything looked promising. Then quickly went down hill. They are a "no haggling" dealership. They low balled my trade in value, but was able to talk them into adding $500 to it. They didn't have the vehicle I wanted but was told it would be in in the beginning of March. I live 45 minutes away and after submitting my application online I was asked to come in the next day and sign paperwork. I drove the 45 minutes to be told the vin is not in the system and we couldn't ... read more
Purchased 2022 Armada and the attention to detail in the hand off is horrible. Headliner is stained and covered in black fingerprints and waterstains. The Nelson logo on the car is tilted. Still waiting on ownership manuals. Regret tje purchase, shoukd have hone elsewhere. Overall dealership quality is horrible and of course they're too busy to take care of it.
The business ethics and practices at Nelson Nissan is the reason that Car Dealerships and car salesman fall right under narcissistic pathological liars on the food chain of trust. I bought a Corvette. The car had a defective headlight that they said they would fix. The agreement to fix the headlight is on the buyer's order and in two texts that they sent me, When my mechanic calls them to give them a quote, the staff at Nelson Nissan suddenly shrivels up and refuses to follow through with anything that they might have promis... read more
Please read very important Be carful selling your car to them I got a phone call from Nelson Nissan dealer from a sales man his name is Mathew asking me about buying my wife's car 2018 Buick Encore. I was very clear and firm with him over the phone that I am looking to sell this car for no less than $15,000 so if you are trying to buy it for less I'm not interested but he told me come over for him to look at it and hopefully we can match the price. I went there in my very busy schedule that day and he insisted for me to go I... read more
Nelson Nissan may offer a three day return policy but we learned the hard way what that means. My wife "purchased" a car and was told she had seven days to return it. (Actually the policy is seven days to exchange it.) Realizing it was not the right car or deal she took the car back the very same day. James Dixon, sales manager, pressured her into taking the car home again refusing to honor the 3 day return policy. Only after talking to someone higher in the Nelson organization AND giving my lawyer's name dos they honor the ... read more
I drove from Arkansas to trade. Looked/drove the car in the rain, my bad for not checking every detail, but I would think they would be honest enough to advise you of features that do not work like all the power door locks/alarm system, CD player. Don't trust these people
On December 6th, 2013, i took my 09 nissan versa in for an alignment and was told by one of the service advisors that it will take an hour to hour and a half for them to get her done. So i agreed and waited on for an hour later, the service advisor who goes by Wayne came out told me i'll have to have new struts, strut bearings and possible new subframe in order for them to do the alignment. I know that my struts and bearings are good and i've just replaced the lower control arms and lower balljoints on both sides and put in ... read more
Frequently asked questions about Nelson Nissan
How is Nelson Nissan rated?
Nelson Nissan has a 4.5 star rating with 2,150 reviews.
When is Nelson Nissan open?
Nelson Nissan is open now. It will close at 7:00 p.m.
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