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Nedrac, Inc.
- Consumer Services
- Palm Desert, CA
About this business
Location details
77933 Las Montanas Rd #205b, Palm Desert, CA, 92211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The Sterling Lexicon team did a fantastic job coordinating every step of my international relocation. Crews showed up on time, all paperwork was done perfectly and nothing broke! The team supporting me routinely followed up on status and proactively informed me of next steps and/or delays. Working with the Sterling Lexicon was a very positive experience!
Kathleen McArdle Andrew and NEDRAC provided superb services as the receiving shipping agent and coordinator for final delivery of my household goods and car. Kathleen was consistently attentive, professional, and flexible. She handled receipt and customs processing for my shipment from Germany, arranged for my household goods to be stored while I located a home, scheduled delivery of my car in the interim, and scheduled a great crew to deliver and unpack my belongings. I strongly recommend NEDRAC and Kathleen for either inte... read more
Nedrac was the carrier for my overseas move. During this move, they inexplicably separated my cartons at the port, losing track of several of them. Because they split our shipment between cartons after it left our home, pieces of furniture were lost (legs to tables, cushions for a couch, an entire wardrobe.) They missed the required delivery date by 9 weeks because they lost track of both shipments at the port. Additionally, no one would reach out to inform me of the delays. I called constantly and was ignored. They have jus... read more
I had a fantastic experience with an international relocation with Nedrac (through their partnership with Transworld shipping). Their team handled our move in the country we moved into and they were helpful from assisting with paperwork we needed for customers import, with shipping timing updates and all the way through to physical delivery and unpacking. The team that delivered our things to us were one of the best teams we have ever been a customer of before across any service (seriously - these guys were the best customer... read more
This is by far the worst company I've ever encountered in having to ship goods. They have the least competent staff I've ever dealt with. Even folks that didn't speak English were more clear than them. They denied damage claims because they didn't get what they wanted. They asked for power of attorney to clear my shipment through customs, which has NEVER been needed for any of my shipments with other companies. Avoid them at all costs. Updated with a photo of the damaged item submitted for claim which they denied right away.
Frequently asked questions about Nedrac, Inc.
How is Nedrac, Inc. rated?
Nedrac, Inc. has a 3.7 star rating with 9 reviews.
When is Nedrac, Inc. open?
Nedrac, Inc. is open now. It will close at 5:00 p.m.
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