This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
2813 Patti Ln, Louisville, KY, 40299, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 4:00 p.m. | |
Tue | 10:00 a.m. to 4:00 p.m. | |
Wed | Closed | |
Thu | 12:00 p.m. to 4:00 p.m. | |
Fri | 10:00 a.m. to 2:00 p.m. | |
Sat | 10:00 a.m. to 2:00 p.m. | |
Sun | Closed |
This dealer had a van that I was interested in. However, when I looked at the van it was missing several items, and I made a deal with the dealer to get parts installed before I pay for the van. Then I took the van for a test drive and it was pulling bad to the left. So I asked for an alignment to be made on it. He agreed. Then before I left I noticed the back roll seats were missing and the middle seat was missing on the first roll. So, my experience was awful he would have made the sell if all the parts were there but inst... read more
Business response:
I am sorry to hear that you did not have a good experience when visiting my lot. I understand that car shopping can be stressful and I go out of my way to make all of my customer's experiences fun and easy. The parts you referred to that were missing were on order and I did agree to fix the alignment, so I regret that you had an awful experience because the parts were not yet delivered and installed when you test drove the van. I wish you the best with the vehicle you do purchase.
tony was helpful and was willing to deal with me
Tony Neal was a attentive salesman. He assisted my husband and I with a no pressure sales attitude and made sure the vehicle we purchased was in top notch performance. If I needed another vehicle I would return to Neal's Auto Sales. Trustworthiness and great service is worth a visit to Neal's.
Very good
Called right away
Great dealer! Very helpful!
I have not purchased a car, so I can't give an opinion, for that. There were prompt to reply to my emails.
fast answers
Neal's Auto Sales has a 4.3 star rating with 52 reviews.
Neal's Auto Sales is closed now. It will open tomorrow at 12:00 p.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com