Neal Tire and Auto Service at Geist

Lynnda J. 

on Citysearch

11 years ago

Cooper Tire at Geist response to Mr. Sanders post. We are sorry that we were unable to resolve Mr. Sanders issue. Mr Sanders has a company that sells high end used cars and he had been a customer for a relatively long period of time. We did attempt to resolve the issue by taking the car to the same dealership that Mr. Sanders is referring to in order to ascertain what caused this problem that Mr. Sanders stated. The dealer said that the work that we did certainly did not cause the issue with Mr. Sanders car. They provided us... read more

Drew S. 

on Citysearch

11 years ago

I took my Subaru to Cooper Tire to get a new turbo installed. The mechanic broke the new oil line parts that were supposed to be installed. Needless to say they didn't even tell me this (we found the brand new but broken parts laying on the ground next to the car). Things got much worse. The turbo was incorrectly installed (Tom Wood Subaru later inspected the car and Stoker, the service advisor, told me the intake was not cleared of debris and the engine was not flushed properly). This lead to the immediate development of a ... read more

Christina29 

on Citysearch

14 years ago

Excellent Customer Service – I called on a Saturday morning desperate to get my window fixed.....Tom, the manager, was kind and professional when he told me to come on in. He quoted me $35 to $65 just to set it up since the motor had gone out. I got there and was received very well. Offered me coffee and cookies with much respect. Also offered me an oil change at a great price while I was there, which I needed, so I did. With many other cars to fix, they got to mine quickly and informed me of its statis periodically. They di... read more

Lori Mc 

on Citysearch

15 years ago

Shame On You – AWFUL is to good of a score for this establishment....... This place is a money hungry place but then again if I gave the service that this place does I guess I would get the money any way possible, even if I had to rip off the customer. I was told that I needed new bearings for my car following an alignment that didn't happen. So trying to help this establishment out I went and bought the parts for them to save them time. Well low and behold, they won't use the parts even though they are from the store that t... read more