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NcSTAR Inc.
- Retail
- Industry, CA
About this business
NcSTAR's mission is to consistently provide innovative and superior quality optics, mounts, shooting gear, and accessories at affordable prices for both professionals and sportsmen.
Location details
18031 Cortney Ct, Industry, CA, 91748, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Absolutely love the products and customer service is great.I started with the red dot sights for airsoft. Held up great even with getting shot multiple time. Then purchased on for my .22lr, my ar, and my wifes ar. Loved them so much i bought one of the green laser with the pressure pad. I had a little mishap with the laser durn an airspft game and the pressure pad was broken. Called up they had one to me within a week. Great response time great products. I now have all ncstar on all my airsoft as well as all my real steel!
The customer service is terrible! I sent my husbands scope in over 2 months ago (they cashed the $10 check) and am still waiting for the replacement. Every and I do mean every time I call I am told "we expect a delivery within the next month." They will not give a better time frame, they can't send the old one back because they already recycled it, and they won't refund money. I am stuck waiting and my husband is super angry! All the other customer complaints are valid. Wish I would have read these before I sent it in.
Be forewarned... TERRIBLE CUSTOMER SERVICE. I purchased a laser/flashlight hand grip for my rifle. Right out of the box the sight was impossible to adjust. I shipped the item back to NcStar for what they label as "America's Best Warranty". Well, it's been two months since they've had it. I spoke to customer service multiple times to find out when it would be fixed or replaced. I was told they'd send me a replacement when they receive them, but it might take a few more months. NO GOOD. I also asked them to send the original l... read more
Recently purchased a VECO434QRTG scope for my IWI-Tavor. I was sighting in the laser when I managed to back the elevation screw all the way out and lost it (dummy me, I did not site the main scope first). I emailed support at ncstaroutlet and asked them if I could purchase the screw or tell me what size it was. They contacted me the next day and offered to send a replacement screw free of charge. It arrived today and I couldn't be more impressed with their customer service. Great job, y'all, and thanks again.
I've used many many many different brands of sights. I've used better sights than NCStar. I've never used a better sight that I've payed less than 75$ for. I currently have the red dot 4 pattern reticle on my AR15. I've had zero quality issues 1,000 rounds into it (using standard 55 grain fmj rounds). I would definitely recomend it for someone who's looking for a good sight without breaking the bank.
Yalls scopes suck, I have a 15 year old Bushnell that is still 10xs clearer than yalls scope yall are a joke ..I will definitely let everyone know how blurry yalls scopes are and not to do business with yall!!! Bad thing is I had to send the first scope back then got a knew 1 and it's still blurry I'm fucking pissed!!
I just recieved a red dot with green laser and LED flashlight. The red dot adjustment knob was very hard to rotate. I called Customer Support and talked to Paul Dillon. He quickly sent me an email with detailed instructions with a video showing how to adjust the tension on the knob. Everything worked out perfectly. Outstanding customer support! Thank you Paul. I wish I could give it more than 5 stars..
Purchased the Mark III tactical scope.. Great value!
Frequently asked questions about NcSTAR Inc.
How is NcSTAR Inc. rated?
NcSTAR Inc. has a 4.2 star rating with 136 reviews.
When is NcSTAR Inc. open?
NcSTAR Inc. is closed now. It will open on Monday at 9:00 a.m.
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