NCH Medical Group - Pulmonary Medicine

Althea Greenwald 

on Google

2 years ago

Sleep study was not done properly by technician, had to do it over again. Waiting for a call back from Judy at this office to verify company for BiPap machine since the first company they suggested would not accept my order by Medicare coverage. Have called this office 10 times over the last 2 weeks. They are not answering or when they do, they take a message or say someone will call you. No call backs or updates.Very disappointed with this group. They say i really need this machine because of my central sleep apnea. Now wha... read more

Lynn Thomason 

on Google

3 years ago

I was so disappointed in my experience with this practice. The only reason for the 2 stars is because of the lovely nurse who assisted me with oxygen during my visit. My first visit was in early January. I was upset due to the attitude and abrupt manner of Dr Sporn. He was rude and gave me no information regarding my scans. He was with my son and I for 5 minutes. I was scheduled for both lung capacity test and 6 min walk on a date later in January. The respiratory tech was very inadequate in testing my lung capacity. She als... read more

Cheryl Dorsey 

on Google

4 years ago

I am not pleased with the length of time spent on the phone, waiting for help. But I do understand the problem of being short staffed. Hopefully their office staff will get help sooner rather than later. Once I do talk with someone, my concerns are addressed in a timely manner. 

Barbara Picardi 

on Google

4 years ago

My PCP wanted me to get a pulmonary exam. These people don't answer the phone or call back. I've left several messages and no response. NCH needs to overhaul this department and fast 

Gretchen Bodrogi 

on Google

4 years ago

I am on hold right now awaiting this office to answer my phone call .Yesterday I left them a message to call me back. Still haven’t heard back from them. I have made it through on occasion but I have always been on hold in excess of 10 minutes..🙁 Today they answered after 13 minutes. This is NOT ok.