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NCH Medical Group
- Medical Centers
- Mount Prospect, IL
About this business
Location details
199 W Rand Rd, Mount Prospect, IL, 60056, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Everything is done through automated phone messaging and mychart. Difficult to speak to a human being when you have a problem or question.
Using the telephone app my smartphone, I called the number and was transferred to the lab department! I consider this to be a great advancement of human progess. Normally, I hesitate to even call Endeavor because they transfer you to some central answering department that doesn't even "know" the brick and mortar location 5 minutes from your house that you'd like to ask a simple question or get their hours of operation. Thank you, Endeavor, for being somewhat old fashioned in this regard. I am not a robot. I love talking to p... read more
I absolutely agreed with all the negative comments, I walked in this location today Friday 8/21 and had the most awful experience with front desk receptionist his name is Eric, he didn’t even let me explain the reason I was there, he cuts me off and rudeness. I never experienced this service from endeavors locations from Elmhurts IL. Absolutely awful. Cero starts
PA advised I take Advil for a sore throat without reviewing my chart once, which would’ve shown that I am 7 months pregnant and Advil is contraindicated in pregnancy. I specifically mentioned my pregnancy to the nurse as well, so there’s no appropriate handoff being done. The lack of patient safety is terrifying and a major liability. Avoid this facility if you care about your life. Edited to say that Endeavor Health does not care about your experience. I contacted the patient experience team regarding a separate issue and h... read more
Frequently asked questions about NCH Medical Group
How is NCH Medical Group rated?
NCH Medical Group has a 3 star rating with 95 reviews.
When is NCH Medical Group open?
NCH Medical Group is open now. It will close at 5:00 p.m.
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