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Navy Federal Financial Group
- Investment Service
- Vienna, VA
About this business
Location details
820 Follin Ln SE, Vienna, VA, 22180, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Navy Federal Credit Union regularly blocks account access for "fraud alerts", which is just me using my card/Zelle. This has happened multiple times and the only fix is going into a branch or writing a letter. Horrible customer service.
They didn't even respond to the BBB when they wouldn't credit obvious fraud. I was fooled by the knowledgeable reps on the 888 line but apparently the investigation department is lacking. It's a legal matter now baby (The Who)
Are you a vet? THANK YOU! I'm not, but I never discount how you've served our greater good. Unfortunately, Navy Federal does not. They closed 4 accounts I had with them, well into 5-figures, because I dropped the f-bomb with an outsourced CSR in Florida last year. When they took this nasty action upon me, they neither communicated this in real time nor attempted to contact me. Instead, they disabled my online account. It took me weeks to figure out what they'd done until I hired an attorney who set parameters and I was 'gran... read more
This bank credit union sucks
Been a member over 20 years and i’m sick and tired of their incompetence and unwilling behavior when it comes to accessing my funds.
Frequently asked questions about Navy Federal Financial Group
How is Navy Federal Financial Group rated?
Navy Federal Financial Group has a 3.5 star rating with 31 reviews.
When is Navy Federal Financial Group open?
Navy Federal Financial Group is closed now. It will open tomorrow at 8:30 a.m.
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