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Navy Federal Credit Union

3.8

About this business

Navy Federal Credit Union is the world's largest credit union and is proud to serve the financial needs of the Armed Forces, Department of Defense, veterans, and their families worldwide. We offer low-rate auto and home loans, credit cards, private student loans and a variety of savings products. Join today. Federally insured by NCUA. Equal Housing Lender. 

Location details

828 Berryville Avenue, Winchester, VA, 22601, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.8101 reviews
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Jean Jacques's profile image
Jean Jacques 
5 years ago
Jefferson Osborne's profile image
Jefferson Osborne 
5 years ago

This Credit union had always been good to me and their call center people are top notch!! 

Jay Barth's profile image
Jay Barth 
recommend  Recommended
5 years ago

Nicole was wonderful and very helpful 

San Dan's profile image
San Dan 
5 years ago

Service is very poor and wait are long due to lack of folks? I would think that when they are busy it would be all hands on deck including the manager if that is what it takes. I have many other issues which I email the CEO Mary McDuffie about and one of her staff called me after a month to offer excuses! Mary did not have the nerve to call. She is not Navy and certainly is no leader. I can only see the service getting worse. I will be moving my money elsewhere soonest! 

Tom Shantz's profile image
Tom Shantz 
7 years ago

I recently refinanced my home through Navy Federal. Not one problem.. NOT ONE. That was 6 months ago. So last week we decided to bill consolidate. I CALLED, the call took about 20 minutes. When finished I was told that I would be contacted within the hour with a decision. I said WHAT?, really? Within the hour I was approved. I was told that all of the documents would be mailed to me as I requested. 3 days later I received a envelop as promised. I did not open it till this evening. The loan documents were enclosed along with ... read more

Lisa Evans's profile image
Lisa Evans 
7 years ago

Will i think your people should start calming abot the construction people smoking on the jobsite 

George Bee's profile image
George Bee 
8 years ago

Great Company! Super nice all around. They offer all products you would ever need. 

Cassandra Eckert's profile image
Cassandra Eckert 
8 years ago

Deposited a 4500 check, they put a 48 hour hold on it. I call and the manager says they can release 2500.... I go pay for a car repair and low and behold OVERDRAWN by $750! Still a hold, some cockamamie story about a float.... Bull. 

Nicholas Adams's profile image
Nicholas Adams 
8 years ago

I've been with navy federal credit union for 14 years now and not once have I had a problem. It is by far the best bank I've ever dealt with. Need to open up a branch in northern Michigan. They have Great motivated employees they go above and beyond. 

Frequently asked questions about Navy Federal Credit Union

How is Navy Federal Credit Union rated?

Navy Federal Credit Union has a 3.8 star rating with 101 reviews. 

When is Navy Federal Credit Union open?

Navy Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m. 

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