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Natural Dog Company
- Pet Stores
- Marble Falls, TX
About this business
Location details
212 Avenue N, Marble Falls, TX, 78654, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have a two year old rescue lab dane mix and we are extremely active. We play outside almost everyday, her paws were so dry at one point that pieces of her paw pad came off. I ordered the paw soother and it has been amazing! I tell my girl to let me see her paws when I pull it out and she rolls over. She is currently sleeping next to me with the paw soother plus baby socks on
I do not know the quality of products because my first order arrived incomplete. Two products were stolen. We used the US Postage Services and no warning was received preventing us to not use this service. Be careful if you are going to order products though mail. I hope that next experiences could be more great full!!!
Business response:
Pablo Sigcha We are thrilled you are satisfied with the result of your shopping experience. However, your negative review is still affecting our overall rating. Would you please consider removing this review or changing it? Leaving a message for facebook on our page just will not do the trick :)
Paw soother, balm and snout shine are such great products! My dog even puts her paw out for me when she sees the tin come out before I apply the product. Thank you for creating something wonderful that helps our furry friends!
Have tried everything in the last two years for my pups hyperkeratosis on his nose. NOTHING has worked. Two days into snout soother and I am amazed. Great product. Worth 20$. Natural dog company has just earned a new "forever costumer"!
We received the paw balm in the mail the other day. Our dog's paws were so rough! I used the balm twice and her paws feel like a puppy's again! Thank you!
Snout soother is fantastic! It cured my Labs nose after only 4 days use. The only downside, I couldn't stop my dogs eating it It's so tasty they've even chewed the tube, and helped themselves to some more!!
My original email, which I have now sent TWICE has been ignored. I am becoming very disappointed in the service and LACK OF RESPONSE I have recorded about my concern for my products whereabouts. After further research I see that I was supposed to have received a shipment email, which I have not. I paid an extra $7 for expedited shipping!! As you are well aware this means I was supposed to have received my package WITHIN 1 to 3 business days from the order date; this was the 9th of July. I am leaving TODAY for a 3-month leave... read more
Business response:
I'm the CEO of Natural Dog Company and decided to peruse our Facebook reviews today. I noticed your unfavorable review, Lara Guthrie and wanted to respond personally I checked with my customer service team and they informed me that they never got emails from you so we do not know what happened there. But they did contact you personally after our marketing girl noticed your unkind review on our page. I also checked with our payment processor PayPal and they reported your order never went through and we were never paid for you... read more
Absolutely LOVE these products!!! We have the snout soother, paw soother & pawtector!!! @lolajae on Instagram
Frequently asked questions about Natural Dog Company
How is Natural Dog Company rated?
Natural Dog Company has a 4.7 star rating with 958 reviews.
When is Natural Dog Company open?
Natural Dog Company is open now. It will close at 6:00 p.m.
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