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National Travel Inc
- Hospitality
- Charleston, WV
About this business
Founded in 1977, we have compiled more than 30 consecutive years of superior service in the travel industry and our record speaks for itself. We rank in the top 1% of all U.S. travel companies according to Business Travel News, one of the leading industry newspapers. National Travel serves a diverse clientele ranging from small businesses to large International Corporations, in addition to US Government Agencies.
Location details
164 Court St, Ste 100, Charleston, WV, 25301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
This is a scam company. They are withholding patron money during a pandemic, when they are clearly unable to provide their service. Not working with their customers who have paid THOUSANDS of dollars for services that were never provided. Refuse to answer their phones and constantly running people in circles, giving no solutions to the problem. Take your money elsewhere!
Business response:
Hi Emily! In response to your comments about travel refunds during the pandemic for travel purchased: National Travel Service, Inc has and continues to work with the airlines, cruise lines, and tour companies in receiving credits back from these travel suppliers due to pandemic travel restrictions. While its has been a difficult time for travel, we have been successful in virtually all cases of achieving future travel credit for travel from travel suppliers. National Travel has not retained any client funds, but we have been... read more
Recommendedgreat service, super helpful employees.
I am amazed at the time and trouble that Justin of National Travel took to try to help me with my travel plans! I was in a bind and posted among my friends on Facebook that I needed help and someone recommended National Travel to me. Honestly I NEVER expected such a helpful person who took the time to really explain everything to me and made sure I understood! I wouldn't be able to put enough exclamation marks to anything I said that would totally give you a picture of how wonderful this experience was!!!!!!!!!!!!!!!!!!!!!!!... read more
I have made travel arrangements through here before. The agent was helpful, friendly and efficient.
I love that a small travel management company in Charleston, WV is in charge of getting all of FEMA where they need to go for disaster response.
Tera Hunt with the Charleston office is awesome we highly recommend National Travel and Tera. We are getting ready for our 3rd trip thru Tera and we saw some news about the Resort we picked for the upcoming trip in July, we called Tera told her our concerns and because we always take insurance within 15 min Tera had cancelled our old hotel and had us a much nicer and luxurious one. Can’t Praise Tera enough because I can be a pain in the butt and she always comes through....
I don't recommend working here. They are really condescending and a bit bigoted with their lily white office.
National Travel saved me when I was stuck in New York in January. Thank you!
I’ve worked with Tera and National Travel for years. Everything from out of the country trips to planning a family reunion. She is very thorough and professional. I like knowing that if any issue, small or large, comes up during my travel I have her and National Travel to take care of it. It’s the peace of mind and stress free experience I want when I travel. I would recommend Tera and NT to anyone for any of your travel needs.
Frequently asked questions about National Travel Inc
How is National Travel Inc rated?
National Travel Inc has a 3.9 star rating with 77 reviews.
When is National Travel Inc open?
National Travel Inc is closed now. It will open tomorrow at 10:00 a.m.
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