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National Seating & Mobility
- Medical Supplies
- Champaign, IL
About this business
Location details
3808 W Springfield Ave Ste B, Ste B, Champaign, IL, 61822, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My electric wheel chair was ordered in Jan of 2025. It is going into may of 2026. Still no chair. Their worker had my file sitting in his van for THREE MONTHS with my personal protected health information and they did absolutely nothing. I was supposed to get weekly updates from manager and that hasn't happened and no one ever returns my calls. Spoke to representative AGAIN yesterday and she said no notes on my account since November of 2025. That was 7 months ago. Meanwhile, I'm housebound because of their incompetence. I a... read more
National Seating And Mobility has been my go to for fixing my very old Mobile Wheelchair. Brian who is out of Peoria Illinois would always come and fix her the best possible way. Now I'm going to be with the champagne area with Ken and just as Brian was with me with my Old chair Ken is going to take care of me and my new chair. I could not say enough good things about this company. I left a different Mobile chair company because they were not taking care of me and they were not telling me what I needed . There's nothing hidd... read more
With a 1.7 out of 5-star rating, this experience sadly aligns with what many disabled customers have already reported. This company operates at an unacceptably slow pace for people who depend on mobility equipment to live, function, and remain safe. There is a clear lack of urgency when it comes to disabled people who require life-changing and life-sustaining equipment. Delays are treated casually, as if our mobility, independence, and physical well-being are optional inconveniences rather than medical necessities. Customer ... read more
my 80 yr old aunt just moved into a assisted living home. she was in a local nursing home in rehab for a total knee replacement. after a month and a half she had an issue with her mobility chair that was purchased from national seating and mobility company out of champaign. in the past 10 yrs she has had no issues with the company or services provided to the customers. recently they must of had a employee changes and wow not good!! she was having problems the chair was not responding correctly and she accidentally ran into t... read more
Why hand your business card out and say just give you a call if I have any questions if you don't answer or return calls? Called about a month ago and was told NSM was waiting on the return of a prior authorization they'd sent to my insurance company before moving forward. Nothing was ever sent to my insurance company. So I'm sitting here waiting for a power chair that's never going to get here! PS this began in August I believe.
Frequently asked questions about National Seating & Mobility
How is National Seating & Mobility rated?
National Seating & Mobility has a 2.2 star rating with 17 reviews.
When is National Seating & Mobility open?
National Seating & Mobility is closed now. It will open at 9:00 a.m.
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