National Seating & Mobility

Jennifer Renee Anthony (Jinnfire Hinderson) 

on Google

3 weeks ago

With a 1.7 out of 5-star rating, this experience sadly aligns with what many disabled customers have already reported. This company operates at an unacceptably slow pace for people who depend on mobility equipment to live, function, and remain safe. There is a clear lack of urgency when it comes to disabled people who require life-changing and life-sustaining equipment. Delays are treated casually, as if our mobility, independence, and physical well-being are optional inconveniences rather than medical necessities. Customer ... read more

Pamela Linder 

on Google

2 months ago

my 80 yr old aunt just moved into a assisted living home. she was in a local nursing home in rehab for a total knee replacement. after a month and a half she had an issue with her mobility chair that was purchased from national seating and mobility company out of champaign. in the past 10 yrs she has had no issues with the company or services provided to the customers. recently they must of had a employee changes and wow not good!! she was having problems the chair was not responding correctly and she accidentally ran into t... read more

Sherri McMahan 

on Google

2 months ago

Why hand your business card out and say just give you a call if I have any questions if you don't answer or return calls? Called about a month ago and was told NSM was waiting on the return of a prior authorization they'd sent to my insurance company before moving forward. Nothing was ever sent to my insurance company. So I'm sitting here waiting for a power chair that's never going to get here! PS this began in August I believe. 

Justin Hausmeister 

on Google

3 months ago

I've been trying to get service for my chair for several months and no one answers the phone nor do they returns phone calls. 

Darlene Munoz 

on Google

4 months ago

We have been trying to get my sisters wheelchair fixed for months now I finally called and was told two weeks for insurance and 2 weeks for parts then they call to schedule repair and this is for every work order it seems her chair is never really fixed before other issues occur and takes months to even get a repair. It’s crazy ! Now her controller arm is completely off and she has no way to get around. It’s sad she has to stay in her apartment for months waiting on all the repairs 🥲