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National Seating & Mobility
- Medical Supplies
- Champaign, IL
About this business
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge, to offer reassurance to families and caregivers, and to provide flexible, highly professional clinical support to physicians and therapists.
Location details
3808 W Springfield Ave Ste B, Ste B, Champaign, IL, 61822, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I’m not sure where to start. We used this office of National Seating and Mobility for over a decade, based on the recommendation of my son’s school physical therapist. As my son’s mobility worsened, they made the necessary changes to allow him to be as functional as possible—something not easy, given his situation. Over the years, I never once sensed any frustration, no matter how many adjustments had to be made. Ed, the wheelchair repair technician, could fix anything my son managed to do to his wheelchair. I don’t know wha... read more
Since Todd left, place is unresponsive to concerns. Been trying to get a cushion replaced under warranty for 2 months now, and all they have done was open a work order. got a phone call saying they needed insurance info, called back and lady on phone said they had that. Then I got a call saying they needed a secondary contact before they could move forward? WTH, it's a warranty claim for a free replacement. Contacted Supracore and they say has to go through dealer where purchased for warranty and they would contact NSM on my... read more
as an amputee I ordered my wheelchair in June. Told me 3 months. It's December 20. Still haven't got it. God bless the lady Iin the Champaign illinois office. You tried.But no cigar. I did move from Central Illinois to Northern California. I like the the salesman...very personable and slick. Once sold dropped me off the map. I have gone from patient to frustrated to angry. I don't have a left leg. I don't have my wheelchair. I don't have pain in my amputated leg but I have a great amount of pain in dealing with the wheelchai... read more
TL;DR: Do not give them your business. I have a neuromuscular disorder, Friedreich's Ataxia, causing me to use a wheelchair full-time. After my last manual wheelchair broke in September, I was sent to National Seating & Mobility with orders drawn up by an OT with Carle on 11/08/2023 - due to their local technician leaving, I was not seen until Feb/March 2024 by Justin O'Young, their Chicago-area tech, for measurements. After calling repeatedly, often with no callback or follow up, regarding delays, we learned there was a pap... read more
Frequently asked questions about National Seating & Mobility
How is National Seating & Mobility rated?
National Seating & Mobility has a 2.6 star rating with 8 reviews.
When is National Seating & Mobility open?
National Seating & Mobility is closed now. It will open on Monday at 9:00 a.m.
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