National Seating & Mobility

Anonymous 

on Google

11 months ago

TL;DR: Incompetent, terrible service. Do yourself a favor and use any other company to get a wheelchair. I started the process of ordering a chair through NSM in September 2023. After asking a couple of questions Phil Swanson said I should get a specific chair, that was not the right chair for me, he only asked about a few of the configuration options for the chair. If I had not done a lot of research and work myself the chair that he suggested would have been a disaster for me. I asked about a footrest option that would be ... read more

Jeff Dixon 

on Google

11 months ago

TL;DR: Incompetent, terrible service. Do yourself a favor and use any other company to get a wheelchair. I started the process of ordering a chair through NSM in September 2023. After asking a couple of questions Phil Swanson said I should get a specific chair, that was not the right chair for me, he only asked about a few of the configuration options for the chair. If I had not done a lot of research and work myself the chair that he suggested would have been a disaster for me. I asked about a footrest option that would be ... read more

Erin Halverson 

on Google

a year ago

I'm on my second wheelchair from this company. Great customer service. My brakes weren't working right and they came to my house to fix them... I was 5 years into the chair, they fixed it as well as they could and then looked at my insurance and told me I could order a new one in (they told me the exact date it could be ordered. I have had wheelchairs that were broken and I would just find another used wheelchair. They had a time period where they were cycling through employees, about the same time as the rest of employment ... read more

Colleen Francis 

on Google

a year ago

The service man was very helpful and gave us a temporary fix until he could get the part he needed ordered. Would use their service again