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National Pool Wholesalers
- Pool Halls
- Okeechobee, FL
About this business
Location details
8230 SW 9th St, Okeechobee, FL, 34974, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I LIKE TO GIVE THE COMPANY 2 THUMBS UP. 4YRS. AGO WE BROUGHT A 15 BY 30 LINER,STILLNO COMPLAINS,THEN WE BROUGHT A COVER, SAME SIZE, NO PROBLEM. EVEN OUR 50LBFEMALE MALAMUTE WANTED TO WALK ON IT,STILL IN TACT. LAST YR. WE HAD TO GET A PUMP, NO PROBLEM.
HORRIBLE company - please do not order anything from them. NO customer service. Waited over an hour for someone. Horrible. Opening up paypal dispute!!!!!
This place is a JOKE and nobody should EVER order from them. I ordered a commercial grade pool vacuum. They sent me a lesser grade vacuum, and I believe they think I wouldn't be able to tell the difference. When I told them it was wrong they asked me to send pictures. Really?! Did they think I'm a moron? Seems to be other way around. After I sent the pictures they wrote back that "someone will get back to me." I'm still waiting....DO NOT order from them unless you want a mountain of frustration or enjoy sitting around waitin... read more
Do not use these people!!!! – Jim at National Pool Wholesalers lied about a product I bought and when I received it did not fit. They refused to do anything about it. After going back and forth for months they refused to give me my money back or take the product back. Several months later I received a phone call from a collections company saying I owed an additional 900 dollars after they had already been paid. They fraudulently submitted a receipt to a collections company to harass me. Incredible!!! DO NOT USE THEM!!
Customer service is a JOKE!!! – November 15,2011 I ordered a 21 inch round mesh pool cover. It arrived about 3 days later, which was GREAT. The cover is fine but the line is about 2 feet short of reaching around the pool. I called customer service which sent me to the internet. After HAVING to take the time to become a member, when I entered my invoice # it says it's not the right #. It IS the # they gave me! All I wanted was the correct line that's long enough to go ALL the way around the pool. It such a simple mistake for ... read more
Can't Speak for Everyone, but our experience was awesome! – I ordered a pump and filter from this company in June 2010 because they had the best price by far. After I had already placed my order, I read horrible reviews and thought for sure that I had entered a scam. I was literally sick to my stomach thinking I would never see that $400 again. I called customer service and they were very polite, gave me a tracking number for my order, and sure enough, it was here exactly when it was supposed to be. It didn't even take a wee... read more
The Worst – Ordered a 12 x 18 oval pool which they could not provide, they charged $3200.00 which they have still not refunded, I keep calling and they pass you off to anther person who promises the refund the next day but it never happens, I have had to contact visa that this is a fraudulent sale, Avoid at all costs It has now been 3 weeks and still no refund, I since then got a perfectly good pool $500 cheaper from another company, I keep calling customer service just to get information for visa, National Pool are disgusti... read more
Worst customer service. They play with your money – I wish I had read the reviews before buying from National Pool Wholesalers. They are the WORST ever!!!!!!!!!! Bought a indoor sauna from them, they said the product was in stock, charged my credicard and them after a week they contacted me by e-mail and said the product was out of stock and tried to sell me a equivalent but more expensive item. I refused to buy the other item and them they cancell my order but keept my money! I finally got to talk to them and they said the ... read more
BEWARE of National Pool Wholesalers – I agree national pool wholesales is the WORSt !!! I bought a 52 in pool they gave me a liner that only measures 46 in !!! How is that to fit !!! I have enought sand in this pool for a small beach ! The pool is going up today for the third time--don't know if it will work or not. I have been trying for over a week and a half to get anyone to help me at this co. I may as well be talking to the Easter Bunny as their customer service dept !!!
Frequently asked questions about National Pool Wholesalers
How is National Pool Wholesalers rated?
National Pool Wholesalers has a 1.7 star rating with 30 reviews.
When is National Pool Wholesalers open?
National Pool Wholesalers is closed now. It will open at 8:00 a.m.
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