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National Monitoring Center

3.6

About this business

What started out as a family business over 30 years ago, NMC has risen to become the premier 3rd party monitoring company in the nation. Our success is due to an unparalleled combination of two things: state-of-the-art technology along with the most highly trained, professional and knowledgeable staff in the industry. When you bring these two together you eliminate errors, enhance customer service and provide greater peace-of-mind for the end-user and greater success for alarm dealers throughout the country. Please take a fe... read more

Location details

25341 Commercentre Dr, Lake Forest, CA, 92630, United States

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3.617 reviews
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Dawn Erickson-Shumate's profile image
Dawn Erickson-Shumate 
on Google
10 months ago

Frustrated that it takes forever to get through to an agent to discuss concerns; today it took me 26 minutes to get through to someone. In emergency situations, time counts. Additionally they do a poor job of updating their databases with emergency contact information for businesses. 

Jenn E's profile image
Jenn E 
on Google
3 years ago
Lauren Severino's profile image
Lauren Severino 
on Google
3 years ago

Great company, fast and efficient service. Management is amazing. Thank you for giving me reputable service! 

Westonhill Dr's profile image
Westonhill Dr 
on Google
3 years ago
Robert Picou's profile image
Robert Picou 
on Google
3 years ago

Horrible customer service and refused to stop dispatching emergency personnel to my house even after the Fire Department and myself called them and asked them to stop. Why? Because the previous home owner was on some random account that I had no idea about, and they won't do anything about it. One year after we bought the house, they refused to do anything to help us, and endangered people lives by dispatching emergency personnel to nothing. 

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Frequently asked questions about National Monitoring Center

How is National Monitoring Center rated?

National Monitoring Center has a 3.6 star rating with 17 reviews. 

When is National Monitoring Center open?

National Monitoring Center is open now. It is open 24/7. 

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