This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
National Grid
- Electricity Suppliers
- Northampton, MA
About this business
Location details
548 Haydenville Rd, Northampton, MA, 01060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Didn’t receive a bill for Feb or March so I called several times asking where my delayed bill is and the customer reps had no clue. April comes along and they send me 3 hefty bills for April then the rep says “We took off late fees” Late fees? Late fees for the bills you were NEVER sending? This company sucks big time!
Impossible to get National Grid's attention for dead trees that could fall on power lines. Impossible to get customer service to explain why my bill has gone from $240 in January to $379 in March. Nothing has changed in my house to explain this drastic increase.
Using Speedpay for payments consistently charges my MC twice for the same balance amount. It's impossible to reach grid or speedpay billing as they only give you options to pay again. Horrible service
It's gotten too expensive paying over $400 a month during winter months. Not affordable.
There is no way of contacting National Grid to pay your bill. They also make it hard to make a one time payment online. Not sure what I should do.
Frequently asked questions about National Grid
How is National Grid rated?
National Grid has a 1.3 star rating with 36 reviews.
When is National Grid open?
National Grid is closed now. It will open on Monday at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com