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National Car Rental

3.3

About this business

Get last minute deals on car rental rates for business and vacation travel at Arbutus Inn - Victoria with National Car Rental - Bypass the Counter at the airport with the Emerald Club. 

Location details

2898 Douglas St, Victoria, BC, V8T 4M9, Canada

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
Fri7:30 a.m. to 5:30 p.m.
Sat8:30 a.m. to 4:30 p.m.
Sun8:30 a.m. to 4:30 p.m.
3.391 reviews
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Zachery Taylor's profile image
Zachery Taylor 
on Google
3 weeks ago

They charged me for gas even though I brought it back on full and horrible customer service 

Brian McLean's profile image
Brian McLean 
on Google
2 months ago

VERY - POORLY - MANAGED ; I walked into this location on a Tuesday afternoon and asked to reserve a car for " pick-up service " for Wednesday morning at 08:30. They asked me to " Phone them to remind them " at 08:00. Really ?? So i phoned them at 08:00 on Wednesday morning to remind them. I was out on the street waiting at 08:30 for the pick-up service. At 08:40 i phoned and asked if they sent the driver , they told me he will be leaving " soon " . Really ?? The driver finally showed up around 08:55. I asked to speak with th... read more

John Derrick's profile image
John Derrick 
on Google
2 months ago

Rent a 3 tonne truck for a month every year from this location. Staff are pleasant to work with and look after me and my rental if there’s any issues. 

Tomas Boyle's profile image
Tomas Boyle 
on Google
2 months ago

Needed a rental in an instant and although they said there were none available. One of the workers asked for us to wait a moment and all of a sudden, he found one for us! And at a great rate too 

Natalia Pocałuń's profile image
Natalia Pocałuń 
on Google
3 months ago

I'm very disappointed with the service from National Car Rental in Victoria. Just a week earlier, we successfully rented a car from them using a debit card without any issues. However, during our next rental attempt – despite having a confirmed reservation – we were denied the car simply because we didn’t have a credit card. This lack of consistency in their policy, along with the staff’s unwillingness to offer any flexibility or assistance, was incredibly frustrating, especially while traveling. We were never informed in ad... read more

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Frequently asked questions about National Car Rental

How is National Car Rental rated?

National Car Rental has a 3.3 star rating with 91 reviews. 

When is National Car Rental open?

National Car Rental is closed now. It will open at 7:30 a.m. 

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