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National Car Rental
- Transportation Services
- Victoria, BC
About this business
Location details
727 Courtney St, Victoria, BC, V8W 1C3, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | 7:30 a.m. to 5:30 p.m. | |
| Sun | 7:30 a.m. to 5:30 p.m. |
Quick, convenient location, smooth process. Everything you want from car rental.
Do. Not. Rent. I filled up right outside of Victoria and they charged me 12.00 saying the fuel wasn’t topped off. How is this possible? I’ve never had this happen with a car rental company. Either they hate Americans or they are ripping everyone off. I will never rent from National again.
Very disappointing experience. We returned the car and immediately reported a small windshield chip caused by a rock. It’s now been weeks, and they kept our $1,000 deductible while ignoring our emails. We finally spoke with the manager, who said they replaced the entire windshield and are keeping the full $1,000 over a 4mm chip. Holding $1,000 for a small chip and replacing the whole windshield feels completely unreasonable. Terrible communication and customer service. Think twice before renting from this company.
I originally made this reservation through Expedia, but I called later to change a few things. Specifically, I asked for an SUV instead of an economy car, and I asked to extend the reservation by one day. The person I spoke with said that those changes had been made, and I received a confirmation email reflecting the changes. However, when we went to pick up the car, we were told that we had an economy car and we needed to drop it off the day before we left. The guy told me that these changes had been made online only a few ... read more
Frequently asked questions about National Car Rental
How is National Car Rental rated?
National Car Rental has a 3.3 star rating with 295 reviews.
When is National Car Rental open?
National Car Rental is closed now. It will open at 7:30 a.m.
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