National Car Rental

Kelly K. 

on Yellow Pages

8 years ago

I recently used National Car Rental at Miami Airport. The processing time was quick and the employees were very helpful and courteous. The rental car was freshly washed and very clean. 

Shawnee M. 

on Yellow Pages

9 years ago

I am a frequent renter and an emerald club member. That almost changed recently. I rented a crossover vehicle from the Miami airport location and it stalled on me several times. 5 out of the 7 times I attempted to start it the car would not start. I was told the vehicle had some electrical issue. I was extremely frustrated that I had to drive all the way back to return the vehicle. Once returned tho, I will say that I was treated with the utmost care. A gentleman by the name of Jonathan took special interest in making sure I... read more

Michelle T. 

on Yellow Pages

9 years ago

Very disappointed! I have been loyal to National Cat Rental I am an Executive Club member. Had to fly in to Miami last week on an emergency as my mother was gravely ill. I selected an arbitrary return date. The day before I was to return the cat I called to extend the rental as my mother had just passed away and I would be staying for her funeral. The call center said it would be over $350 additional for two more days. They said my only recourse was to call the Miami airport directly or I had to drive the cat back to the air... read more

Tratham K. 

on Yellow Pages

9 years ago

Car was fine customer service was lousy... they tried to charge me for a car seat I never got and didn't help with the inspection. They didn't take a minute to explain anything to me just said take that car. When I asked about an inspection the guy told me you do that when you check out of the garage. So I drove to the exit. I asked the guy what about the inspection. He said if there's anything wrong you can tell me and I'll make a note of it. He went away for a few minutes then handed me my paper work and said have a nice d... read more

Sam L. 

on Yellow Pages

10 years ago

I just completed my first National rental (at Miami International Airport) and it was SUPERB! Now I wish I had switched to National much sooner!! 

Edsel D. 

on Yellow Pages

10 years ago

Picked up a rental car from National at the Miami Airport and dropped it off at the Orlando Airport after a five day sales office tour through south and central Florida. Pick up was easy after the longgggg walk/ride from the terminal at the Airport to car rental – that is my only complaint, but not anything National can to about that. The car was clean and ran great. Just waiting to see if the Florida Tolls will be put on my final bill before filing my travel expense. 

Marcus R. 

on Yellow Pages

10 years ago

I travel a lot with my company and we have a multimillion dollar corporate account with National. I'm also a Executive Elite Member. I have had several bad run ins with management and here most recently someone in lost and found. I left my condo keys in the car as I went home for the Holidays. I called the Miami location and was connect to the lost and found. I explained to the guy what happened in about 45 seconds, as soon as I finished he put me on hold. I remained on hold for the next 22 minutes and then was hung up on. A... read more

Evelyn T. 

on Yellow Pages

10 years ago

09-15-2014 - 09-16-2014 / 09-16-2014 - 09-17-2014 Being an Executive member with National I would say this was one of my worst experience, my job consist on constant deployments and I will not recommend National in Miami Airport. 1 - Poor customer service on behalf of the sales representative Evana and another National employee at booth before exiting airport. Doing this type of job you should be courteous, patient and represent your company at best. I was using my Free Day Coupon and when I got to the booth I was getting ch... read more