National Car Rental's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

National Car Rental

2.5

About this business

National Car Rental - Bypass the Counter at the Airport. Find low car rental rates for business and airport car rentals. Join Emerald Club, our frequent renter program to save time and money. 

Location details

305 W 20th St, Chattanooga, TN, 37408, United States

Get directions
WeekdayScheduleStatus
Mon7:30 a.m. to 5:00 p.m.
Tue7:30 a.m. to 5:00 p.m.
Wed7:30 a.m. to 5:00 p.m.
Thu7:30 a.m. to 5:00 p.m.
Fri7:30 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.56 reviews
Select a rating
Pete P's profile image
Pete P 
on Google
3 years ago

Convenient location inside the airport. Longer line than other counters however very pleasant customer service. Even though I had rented a mid size car which should be upgraded to full size due to my status. At first they gave me a very small car with a lot of miles on it which as an executive elite member I did not appreciate. However after I requested a better car Michaela personally brought me a larger/nicer car from the garage which as a frequent car renter was very appreciated and it is good customer service. 

Benjamin Grabill's profile image
Benjamin Grabill 
on Google
3 years ago
Patrick Johnson's profile image
Patrick Johnson 
on Google
6 years ago

Similar experience... tried several times calling after lunch around 1:15 with no answer. Government work 

nika mccool's profile image
nika mccool 
on Google
6 years ago

I am Emerald member and have usually gotten good service from National. However, I had the wrong vehicle reserved by a ‘new’ employee and now am embarking on what will be a very uncomfortable family trip!! The whole point of renting was to get a large vehicle where we could be comfortable. I am extremely disappointed! 

Tim Brown's profile image
Tim Brown 
on Google
6 years ago

I've never had a problem using this location. There is only one person working here so of course they have a period where the desk isn't manned. I suggest calling first. Most times if I have scheduled to pick up a car when there won't be anyone available, they call me to let me know. 

View all google reviews

Frequently asked questions about National Car Rental

How is National Car Rental rated?

National Car Rental has a 2.5 star rating with 6 reviews. 

When is National Car Rental open?

National Car Rental is closed now. It will open tomorrow at 7:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com