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951 Mt Hermon Rd, Ste A, Salisbury, MD, 21804, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
My experience with Natesan was decent until the Summer of 2023 when they switched me to a new nurse practitioner after the one I originally saw resigned from the office. Without going into many details, the office staff were very rude. Also, the nurse practitioner I saw was not compassionate. When I advocated for myself by requesting to speak with the nurse practitioner regarding something she suggested. I never received a call back after follow up. They relied on the front desk staff to solve the problems of the patients.
Great group of doctors. Would highly recommend.
“I have compassion for people who need it.” - Lynnette M. Office Manager 4-18-24
Unfortunately the lack of communication between office staff and providers is absolutely awful. They have so much staff and availability because the follow thru after your appointment is abysmal. They want you in, and then send on your way, you an inconvenience to them after that. It's not good behavior especially for people that are sick and need help. You have to literally track them down to get them to be competent. Whether it's a work note, medication change, or general question.There's no consistency between providers. ... read more
I have been a patient for years. I have never had an issue of call backs or with the PA i see. All I can say is Thank you. I was previously going to another provider who did not listen to my concerns when I began at Natesan its been wonderful if there is an issue I go to the portal and get an answer less than 24 hours. I will stay here until Iam unable to.
Natesan Medical Group has a 3.3 star rating with 34 reviews.
Natesan Medical Group is closed now. It will open on Monday at 9:00 a.m.
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