Dylan Stephens on Wellness
7 years ago
07/16/2014, 12:04 PM
I have brought both of my cats to the NASA Pet Hospital for 3 years I moved to Galveston, but still wanted to keep the same Vet. I called at 10am on 7/16/14 stating I wanted to talk to Kristen Chapman, Dvm - my 9 year old cat had not had a poop in 3 days and I said this is an EMERGENCY as this could be fatal not knowing what to do I'm 63 years old and the manager said she would talk to Kristen Chapman, Dvm - and l call me back.
NOT GETTING A CALL BACK I called back 12:30 pm and the Manager stated Kristen Chapman, Dvm - was out on lunch until 2pm I said well have the Vet call me ASAP. The Manager called back and said even though they were open until 6pm if I was not there before 5pm they could not see my cat and to go to another clinic. I said have Kristen call me, she NEVER CALLED. I called back at 1:30pm and asked if Kristen was going to call me back the Manager stated come by 5pm and I said it will be around 5pm, but I have to go to Galveston get my cat and drive to NASA.
I was told I had to be there by 5pm or they would see my cat even though they are open until 6pm. I asked where a Pet Hospital was and the manager hung up on me. I called back and the manager said she was tooo busy to talk and hung up again.....
KRISTEN CHAPMAN... THIS VET DOESN'T CARE THIS IS A LIE!!!
DO NOT BRING YOUR ANIMAL TO THIS CLINIC AS THEY JUST WANT YOUR MONEY AND HAVE LITTLE REGARD EVEN FOR AN EMERGENCY CASE