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Narragansett Bay Commission

2.4

About this business

The Narragansett Bay Commission, also known as NBC, is responsible for the maintenance of water and wastewater infrastructure. It operates several treatment facilities that collect wastewater from homes, schools, businesses and industries in Rhode Island. The agency allows customers to access to their bills online. The Narragansett Bay Commission serves the metropolitan Providence and Blackstone Valley areas. It owns, operates and maintains various outlying pump stations. The Narragansett Bay Commission received a grant from... read more

Location details

1 Service Rd, Providence, RI, 02905, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 4:00 p.m.
Tue8:30 a.m. to 4:00 p.m.
Wed8:30 a.m. to 4:00 p.m.
Thu8:30 a.m. to 4:00 p.m.
Fri8:30 a.m. to 4:00 p.m.
SatClosed
SunClosed
2.465 reviews
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Özgün Öncel's profile image
Özgün Öncel 
5 years ago

why is my sewer bill almost twice as much as my water bill? and why do we have to smell you guys in our houses? I feel like I pay you to make my neighborhood smell like sewer!resident from Washington park. 

Claudia Crevier's profile image
Claudia Crevier 
5 years ago

The customer service is god awful. 

Cathy Degre Duffy's profile image
Cathy Degre Duffy 
5 years ago

They are incompetent, the new website is dysfunctional and their response time sucks. 

Nadine Hendrickson's profile image
Nadine Hendrickson 
5 years ago
Katherine Feist's profile image
Katherine Feist 
5 years ago

I've paid my bill on time since I moved to RI. They're accounting is so terrible that they I keep getting late notices even though I have proof that I've paid through my bank. ive called and left messages, no one ever calls back. I have 0% trust in a company that deposits your money and cant place it to your account. 

Jashua King's profile image
Jashua King 
5 years ago

crooks pay us or we shut your water off 

David H Craig's profile image
David H Craig 
5 years ago

I just want to pay my bill because I have to; not because I like you or want to be social. You do a lousy job providing clean water. My toilet and sinks are stained with your clean water. I had someone come here to check things out and he refused to drink the water in front of me. Now I can't even find a way to pay the bill on line.By the way, thanks for fixing the pipes. My sidewalk is cracked now but at least the stains are now light brown instead of that old darker color. 

JoAnn Cerrito Chaves's profile image
JoAnn Cerrito Chaves 
5 years ago

Answer their customers when they leave messages, and send bills out in a timely fashion, or at all. LOWER THEIR RATES, AND STOP CHARGING US CONSUMPTION. WE ALREADY PAY CONSUMPTION WHEN WE USE THE WATER IN OUR WATER BILLS. 

Bob Snell's profile image
Bob Snell 
5 years ago

leave things alone your new changes are no good.shouldn't make changes after cocktails 

Frequently asked questions about Narragansett Bay Commission

How is Narragansett Bay Commission rated?

Narragansett Bay Commission has a 2.4 star rating with 65 reviews. 

When is Narragansett Bay Commission open?

Narragansett Bay Commission is closed now. It will open tomorrow at 8:30 a.m. 

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