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Napoli Suzuki

2.4

About this business

Napoli Indoor Kia is a full-service dealership in Milford, Connecticut near Danbury that provides professional assistance with all things auto buying, selling, financing, and service! 

Location details

241 Boston Post Rd, Milford, CT, 06460, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
2.415 reviews
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Catherine A.'s profile image
Catherine A. 
8 years ago

really bad post service and customer service. i bought an infinity 2012 less than 3 weeks ago, complained about it needing replacement tires soon. and the answer from service director was "you should have told us that when you bought the car"??? 0 customer service--beware. 

Zeus D.'s profile image
10 years ago

They kept me in the dark and fed me lots of manure. Salesman kept disappearing. Wasted almost 4 hrs there. Like most used car dealers they will lie and say anything to make a sale. Caveat Emptor 

Aaron C.'s profile image
10 years ago

They are liars and wasted my time 

Allie F.'s profile image
10 years ago

I wish I had followed a review I saw from someone that said, "STAY AWAY FROM THIS PLACE!!!" These people are not even human. I just purchased a vehicle from them. They ripped me off with some sort of $3000 'bank fee' of which I found out that the financing bank of my new car didn't charge. Just Google "Napoli Indoor Auto Outlet Lawsuit." They just got sued on 2/15/14; they just settled on 6/6/14. I am in the process of filling a suit as well. STAY AWAY FROM THIS PLACE I TELL YOU!!! 

takishahighsmith84's profile image
takishahighsmith84 
11 years ago

I had a wonderful experience . Everyone was so nice and professional. I will refer everyone I know. I am one happy customer!!!! Thanks a million!!! 

williammusanti65's profile image
williammusanti65 
11 years ago

When you need a car they can get you one. Great job guys thanks :-) 

erinthomson's profile image
erinthomson 
11 years ago

You think your going in for a simple part to be fixed and it turns out to be a disaster. The parts service department is the worst to deal with. Jeff and Jen are very rude and no help at all when you need something listened to or replaced on your car. DO NOT GO TO NAPOLI INDOOR AUTO. It will cause you more frustration and dollars than needed. Don't waste your time and money here. 

mattosborne's profile image
mattosborne 
11 years ago

A great place to buy a car Clean and easy car showroom Friendly staff and excellent service!!!!!! 

aemail's profile image
11 years ago

The service team is rude and nasty. Do not go to Napoli indoor outlet. I've had such a bad experience going there to get my car serviced. The part they were fixing had to be refixed numerous times for it to only need more work done. They stalled to fix what was under warrenty. Jen is the worst one there. 

Frequently asked questions about Napoli Suzuki

How is Napoli Suzuki rated?

Napoli Suzuki has a 2.4 star rating with 15 reviews. 

When is Napoli Suzuki open?

Napoli Suzuki is closed now. It will open tomorrow at 9:00 a.m. 

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