Napleton's North Palm Auto Park Inc

Elena Marquez 

on Google

a month ago

The worst purchase I made comes 20 hrs for the car and when I was signing he informed me that it turns out that the car had a problem but that I waited 1 day longer than they would pay for the hotel but it was just a lie and it turned out that they did not have the part but that in my city they could fix it because it still had a guarantee which was a lie and I don’t have 1 month and checking already turned it on and they don’t answer my calls 

Melody Cramer 

on Google

4 months ago

Towed my car here when it would not start. After a diagnostic they said it was the starter and they would fix it the next day. I called the next day to confirm that it was the starter and that they would fix it and they told me, Yes and it would be ready by 4:00 p.m. and gave me an invoice and price. I arrived to pick up my car and they had only changed out the battery they tried to charge me over $700 for this service. I was very unhappy to say the least. They only offered to take off the charge of $340 labor. It doesn't co... read more

Anonymous 

on Google

7 months ago

I was stupid enough to give them another try after 7 years. Nothing has been changed. The service department is a joke. My car has been sitting here for 2 weeks and they didnt do anything to it. A service advisor called me yesterday that my car is ready for pick up. I came in today and I was told that the car is not ready. Then a manager said that my advisor is in the meeting and will call me. After talking to another manager I was told that my advisor is off today. Bunch of liars. Never again!!! 

Lukasz Baczyk 

on Google

7 months ago

I was stupid enough to give them another try after 7 years. Nothing has been changed. The service department is a joke. My car has been sitting here for 2 weeks and they didnt do anything to it. A service advisor called me yesterday that my car is ready for pick up. I came in today and I was told that the car is not ready. Then a manager said that my advisor is in the meeting and will call me. After talking to another manager I was told that my advisor is off today. Bunch of liars. Never again!!! 

Dina F. 

on Google

a year ago

Why does a simple oil change take 6+ hours every time? That's why I stopped using you guys and i even have the car care package but refuse to come back here b/c I dont have 6+ hours to sit around and be without a car. Do better! Nobody wants to sit at a service center or be stuck at home waiting for their car to have regular service done to it. Provide rental cars if you cant provide timely oil changes...