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At Napleton, we promise to provide a warm and personalized car buying experience. Our salespeople are here to help. We ask questions...and we listen. We are razor-focused on YOUR needs. What more could you ask for from a great Cadillac dealer? We offer concierge service for pickup and drop off of service vehicles, as well as at-home test drives for sales. Call us today to schedule an appointment or to learn more.
1050 S Milwaukee Ave, Libertyville, IL, 60048, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
Great Service Department. Friendly and efficient.
I’d like to share my bad experience with Cadillac Napleton in Libertyville. From the moment I walked into the service department, it felt like I had boarded a ship run by drunk pirates. I purchased an Escalade IQ for business purposes, and from the very beginning, the experience was disappointing. They either don’t provide a loaner vehicle at all or give you one that’s not even close in size or function to what you need. My vehicle spent days in their service department, and they clearly didn’t know what they were doing. I h... read more
Called ahead to set up appointment to see a particular car. Drove an hour and a half arriving at agreed to appointment time to find out upon arrival the car had previously been sold. No apologies but urged to take a look at a different car. Bait and switch at its finest.
Victor was fantastic, highly recommend
I've purchased many cars over the years from a variety of sources - broker, dealership, affiliate, CarMax...etc. however this was one of the more pleasant experiences. We conducted everything via e-mail in 1 day. I don't have time to be on the phone all day or come in to a dealership for a few hours - Keith was no nonsense, got me what I asked for and we made a deal. I had previously reached out to a few other Cadillac dealers in the area (Heritage Cadillac & Patrick Cadillac) and they both gave me the run around, asked me t... read more
Napleton Cadillac of Libertyville has a 4.3 star rating with 583 reviews.
Napleton Cadillac of Libertyville is closed now. It will open tomorrow at 9:00 a.m.
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