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Napleton Buick GMC Crystal Lake
- Car Dealers
- Crystal Lake, IL
About this business
Napleton Buick GMC in Crystal Lake, IL serves the Algonquin, Lake in the Hills, Woodstock, McHenry areas, and much more. With an experienced and knowledgeable sales staff that ensures a no-pressure buying experience, to our Certified Service Consultants and Technicians, we are committed to complete customer care and satisfaction. We offer concierge pickup and drop-off of service vehicles and more. Please call us today to schedule an appointment or to learn more!
Location details
6305 Northwest Hwy, Crystal Lake, IL, 60014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Arrived for my oil change, a couple minutes late. The service door was open and the bay available when I pulled in. I was greeted immediately by a service agent who took my keys and directed me to the lounge while my paperwork was generated. After a brief wait, I signed the work order and I was on my way…I chose not to wait. After a couple of hours, I received a call that my car was ready. There were no discussions on other possible work the car might need. I have a 2023 Buick with 26k miles as I am the original owner. All m... read more
I had a wonderful experience with their service department. They quickly diagnosed the problem and fixed it ahead of their estimated timeframe. They were so courteous and kind, explaining everything in detail. I have rarely ever had that level of customer service, but this service team was superior in every way. Thank you!
Great people to deal with No pressure
Prompt service, easy to get an appointment, very couteous
Frequently asked questions about Napleton Buick GMC Crystal Lake
How is Napleton Buick GMC Crystal Lake rated?
Napleton Buick GMC Crystal Lake has a 4.6 star rating with 797 reviews.
When is Napleton Buick GMC Crystal Lake open?
Napleton Buick GMC Crystal Lake is closed now. It will open tomorrow at 9:00 a.m.
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