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Napleton Automotive Group

1.0

About this business

History Established in 1931. In 1931, Edward W. Napleton opened a small DeSoto franchise on Chicago's south side. He had one guiding business principle: common courtesy. That is, the customer always comes first. This principle of common courtesy has remained with the Napleton family for over 79 years, and has led to over 600,000 satisfied Napleton customers with over 67% returning as repeat customers. As of 2010, the Napleton family owns and operates 57 franchises in 4 states. As the fourth generation of Napletons enter the ... read more

Location details

10400 W Higgins Rd, Ste 235, Chicago, IL, 60018, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.04 reviews
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John D's profile image
John D 
2 years ago

***** Napleton is the billboard image for what a Carsalesman Snake encompasses. ***** knowingly sold a truck with MANY mechanical issues, sold a warranty (that he knew at the time would NOT be valid because he was selling a broken vehicle) and while trying to navigate the situation, ***** was elusive to speak to and when he was available it was just a bunch of smoke and mirrors. If youre a fan of losing tens of thousands of dollars and being lied to every step of the way, I would recommend ***** the Snake Napleton. Who needs... read more

John D's profile image
John D 
2 years ago

***** Napleton is the billboard image for what a Carsalesman Snake encompasses. ***** knowingly sold a truck with MANY mechanical issues, sold a warranty (that he knew at the time would NOT be valid because he was selling a broken vehicle) and while trying to navigate the situation, ***** was elusive to speak to and when he was available it was just a bunch of smoke and mirrors. If youre a fan of losing tens of thousands of dollars and being lied to every step of the way, I would recommend ***** the Snake Napleton. Who needs... read more

Tasha R's profile image
Tasha R 
6 years ago

- [ ] On May 8th applied to napleton hyundai of carmel for a car. I explained my credit situation immediately. My sales lady JANAE asked for a pay stub May 9th. I sent the pay stub over via email and text message. She then proceeded to tell me that I have been approved for a car but not a specific one. I told her I would put $500 down on the car and was interested in a Sonata. Later the same evening she told me I was approved on the Sonata. I asked what would the down payment be she said she did not know yet. The following m... read more

carey m's profile image
carey m 
6 years ago

Napleton's Northlake Chrysler Dodge Jeep RAM I WISH I COULD GIVE ZERO STARS to this store. Worst experience of my life. Car sold in poor condition, failed to report proof of insurance to proper parties, and altered my paperwork after I signed the purchase contract. 1) My car was not detailed. The inside of the car didn't seem to be vacuumed or cleaned at all. Underneath the passenger seat of my car there was what looked like dried up chocolate everywhere. 2) The oil light came on the week I bought the car. 3) My car was sold... read more

Frequently asked questions about Napleton Automotive Group

How is Napleton Automotive Group rated?

Napleton Automotive Group has a 1 star rating with 4 reviews. 

When is Napleton Automotive Group open?

Napleton Automotive Group is open now. It will close at 6:00 p.m.  

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