Naperville Imaging Center

Liv wahlgren 

on Google

a month ago

HORRIBLE service. I had an ultrasound after a second trimester loss. They wouldn’t let my husband back with me. The nurses were sterile. And the building was dirty and loud. The whole experience was very disappointing and annoying. I was a cash payment in hopes to get reimbursed through a health share service, the billing department is unhelpful and very rude. Because they are already paid they do not care to help any further. I do not recommend if you have a health share service. 

Becca Leigh 

on Google

5 months ago

Had a wonderful experience at the office. The ladies at the front desk were friendly and efficient. My ultrasound Tech Jessica was phenomenal. She made me feel comfortable and was super thorough. She answered all my questions and explained each part of the process 

Dave Muhlbradt 

on Google

7 months ago

They only send electronic statements, not paper ones, and they add a 2% fee for paying with a card in order to pass on their merchant fees to their patients. When I requested a paper statement, I was told that they could not generate one and that only the final notice would be mailed out. I never received the final notice and I was sent to collections. Afterwards, I called and left a number of messages to speak to their Office Manager to resolve this and I never received any call back. When I contacted my Primary Care, they ... read more

Prisila Carrera 

on Google

5 months ago

The ladies in the front desk were very nice but the young lady that took my xrays in my wrist was rude and didn’t have a great style to treat her pts will probably not be back to get upcoming xrays done. 

Darren Wang 

on Google

7 months ago

I just want to make an Xray-appointment for my mom in law. I called FIVE times and 8 mins each time. The wired thing is they said press on the brief hold and no one answer the phone then the phone disconnected. The worst! Worst experience at all! I hope they can improve customer satisfaction experience!