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NAPA Auto Parts - Springfield Auto Parts

4.2

About this business

NAPA was created to meet America's growing need for an effective auto parts distribution system. Today, 91% of DIY customers recognize the NAPA brand name. 

Location details

307 Q St, Springfield, OR, 97477, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
Sun10:00 a.m. to 3:00 p.m.
4.2280 reviews
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Mike nelson's profile image
Mike nelson 
on Google
a week ago
Beau Raw's profile image
Beau Raw 
on Google
3 weeks ago

This store may be conveniently located, which was a trap for me, but it's a BIG MISTAKE to rely on NAPA. All their prices are 20-50%+ more and for lesser quality parts often. The average clerk doesn't seem to know what they're talking about and somehow the experience always takes a lot longer than it should. They sold me a wrong oil pressure switch which results in cracking an engine block costing me thousands. Another time I went in for a cabin air filter, shortly after I found out that it was a fraction of the price elsewh... read more

ted curtis's profile image
ted curtis 
on Google
4 weeks ago

The prices seem to be extremely high. I ordered a starter relay and they wanted $50 for it and AutoZone carries one for $16. I end up buying one online with free shipping for $4. There was another time I went in there and bought some carburetor cleaner and was $15. Bi-Mart carrys the same one for 6 bucks. If you check online you can find a lot of prices a lot cheaper than Napa Auto parts. And you can match the parts with the pictures and get the right parts. I've gone to Napa many times and they've given me the wrong parts. 

Annette Barton's profile image
Annette Barton 
on Google
a month ago

I have been on hold for close to an hour and am # 1 in the cue. It is extremely frustrating. I live over an hour away and want to make sure that you have what I want when I drive to town. I think that I will find another auto parts store to buy from. 

Lucas Tulloch's profile image
Lucas Tulloch 
on Google
a month ago

Chris has single hand idly restored my faith in this location this most recent visit is the only time in years I have left this store happy I stopped here. 

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Frequently asked questions about NAPA Auto Parts - Springfield Auto Parts

How is NAPA Auto Parts - Springfield Auto Parts rated?

NAPA Auto Parts - Springfield Auto Parts has a 4.2 star rating with 280 reviews. 

When is NAPA Auto Parts - Springfield Auto Parts open?

NAPA Auto Parts - Springfield Auto Parts is closed now. It will open tomorrow at 8:00 a.m. 

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