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NAPA Auto Parts - Menke Professional Auto Parts Inc

4.2

About this business

Location details

1701 Avenue H, Fort Madison, IA, 52627, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 3:00 p.m.
SunClosed
4.225 reviews
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C T's profile image
C T 
on Google
a week ago

Horrible, horrible, horrible customer service from both the employee that answered my call about the order I placed 2 days ago and now with the manager Levi. Their behavior and tone is nothing but defensive, obstinate and disrespectful. Both will tell you something different but seem to have zero clue as to what is going on. One will tell you your items aren't coming and that they haven't charged me (I have a charge on my card from them). The other will tell you that some of the items are coming but they don't know what or w... read more

Madeline Cox's profile image
Madeline Cox 
on Google
2 months ago
Kori Smith's profile image
Kori Smith 
on Google
3 months ago
bc darling's profile image
bc darling 
on Google
8 months ago

The worst. $195 battery I bought last month would not start my truck during the recent freeze. The shop where I work tested the battery. Weak battery/dead cell..I tell Mr Napa I would just like to exchange it. Ooooh no. That's not how it works b4 we even got out to my truck so he could hook his little battery tester to it proclaiming the battery was good. They refuse to exchange it. Otherwise refuse to back there own Napa product. UPDATE 2/12025 Has this Brand new Napa battery tested 2 times today. 2 different battery tester... read more

Amanda Young's profile image
Amanda Young 
on Google
a year ago
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Frequently asked questions about NAPA Auto Parts - Menke Professional Auto Parts Inc

How is NAPA Auto Parts - Menke Professional Auto Parts Inc rated?

NAPA Auto Parts - Menke Professional Auto Parts Inc has a 4.2 star rating with 25 reviews. 

When is NAPA Auto Parts - Menke Professional Auto Parts Inc open?

NAPA Auto Parts - Menke Professional Auto Parts Inc is open now. It will close at 6:00 p.m.  

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