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NAPA Auto Parts - Genuine Parts Company
- Auto Parts & Supplies
- Jacksonville, FL
About this business
Location details
5828 University Blvd W, Jacksonville, FL, 32216, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
Poor customer service from a woman claiming the title as the manager. Perhaps she was covering for the day. No type of leadership. I have had better experiences at Autozone and Advance Auto over the years and was recommended this place for a specific part. The store was completely empty and judging by the reviews I can see why. This was actually my first time ever at this location and I’m glad it will be the last. I left and went to Advance Auto where I was treated with respect from start to finish. The so called manager on ... read more
Their employees lack both the knowledge and the willingness to help.
Rude white middle aged lady in there working. Had the worst attitude and would not do the bare minimum to help us find parts. I've come in here before and the other workers have been nice and helpful. Get this worker to learn basic customer service.
Great parts and service
Came in to this store to get a paint match for one of my American vehicle. Gave the silver-dollar sized paint sample. As he was walking to get his paint scanner, he broke a third of the paint chip sample I gave him. Moments later, he had the nerve to tell me, I need a bigger paint sample. After that, he said to just call the dealer like Honda or Toyota after I said, "I can't find the paint code anywhere", and how does he just assume it's a Japanese vehicle? Is it because i look asian????? I'm working on my 2000 Lincoln that ... read more
Frequently asked questions about NAPA Auto Parts - Genuine Parts Company
How is NAPA Auto Parts - Genuine Parts Company rated?
NAPA Auto Parts - Genuine Parts Company has a 4.1 star rating with 195 reviews.
When is NAPA Auto Parts - Genuine Parts Company open?
NAPA Auto Parts - Genuine Parts Company is open now. It will close at 8:00 p.m.
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