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NAPA Auto Parts - Auto Parts Pros

4.3

About this business

NAPA Know How. More than 85 years ago, the National Automotive Parts Association (NAPA) was created to meet America's growing need for an effective auto parts distribution system. Today, 91% of do-it-yourself customers recognize the NAPA brand name. 

Location details

27354 Valley Center Rd, Valley Center, CA, 92082, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.383 reviews
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David B.'s profile image
David B. 
12 years ago

I live in Valley Center, and sometimes you need a part...fast, and driving to Escondido takes a bit more time then you think you have-BUT DO IT! These guys are so rude, not helpful, arrogant, overpriced, and are the reason I will drive an extra 10 miles to get what I need at O'Reilly's or AutoZone. The money you have worked so hard to earn will be valued and saved if you DO NOT GO to NAPA. Value yourself, your time and your earnings and do not go to Napa Auto Parts in Valley Center, Ca 

kim r.'s profile image
12 years ago

The employee who was working on nov 19th 2012 was very rude to my dad. He is 85 and has difficulty breathing when walking far distances and went in the store to get a radiator hose. The workers told him they needed a number off his motor. When he ask them for assistance they said nobody could help him because they were "too busy". I am boycotting Napa and ask that you do the same. They are extremely rude and expensive with very poor customer service. 

Matthughesjr's profile image
Matthughesjr 
16 years ago

Terrible Service-Absoultely Rude/Unprofessional – Steve, the owner of this NAPA store must have no business education or customer service training. He is rude and unprofessional. NAPA has always provided good service and should be ashamed to have this company under their umbrella. If you want poor service, high prices, and arrogant people this would be your place 

Contributor's profile image
Contributor 
17 years ago

Editorial Review by Citysearch Editors – Founded in 1925, auto-part supplier carries more than 200,000 items, including equipment for collision repair, heavy-duty truck supplies and accessories. 

djohnsonsd's profile image
djohnsonsd 
18 years ago

Rude employees, rude owner, refused to do battery service as required – This auto parts store is known in north county to be a problem. The owner and staff have reputations of being rude to their customers. When I took a battery there that they are an authorized repair facility for, they refused to service or replace the battery. The manufacturer told me this business has an agreement to service these batteries. I sent a letter to the owner about this, and he did not respond. I contacted a local consumer agency, and the busi... read more

Frequently asked questions about NAPA Auto Parts - Auto Parts Pros

How is NAPA Auto Parts - Auto Parts Pros rated?

NAPA Auto Parts - Auto Parts Pros has a 4.3 star rating with 83 reviews. 

When is NAPA Auto Parts - Auto Parts Pros open?

NAPA Auto Parts - Auto Parts Pros is open now. It will close at 7:00 p.m.  

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