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NAPA Auto Parts - Auto Parts of Arcata
- Auto Parts & Supplies
- Arcata, CA
About this business
NAPA was created to meet America's growing need for an effective auto parts distribution system. Today, 91% of DIY customers recognize the NAPA brand name.
Location details
1225 Giuntoli Ln, Arcata, CA, 95521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 4:00 p.m. |
Absolutely horrible customer service. The very heavyset guy who works there refused to take a return for an alternator that was brand new, purchased within 30 days with original packaging. He stated because the box was torn on one of the sides. He was super rude and cold about it and wouldn’t even look at my receipt. I right away called the corporate 1 800 number and they stated the worker at the store is was wrong and that I can return with a torn box, it doesn’t matter.
I was in there Sunday morning, and despite an unruly customer cussing out the two young men, who were obviously trying to do their best to help him, both guys kept their cool.
Always a wait. But ok
Activist clerk. Rude and disrespectful.
On July 3rd, my father and I were threatened by an elderly man, who I assume is the manager. He thought my dog went on his property, but she didn't. I can understand if she did relieve herself on his property, but he knows she didn't. So he yelled at my dad, "If your dog poops on my lawn, we're going to have problems," then went inside. Next time, don't wear your company shirt and ruin my night.
Frequently asked questions about NAPA Auto Parts - Auto Parts of Arcata
How is NAPA Auto Parts - Auto Parts of Arcata rated?
NAPA Auto Parts - Auto Parts of Arcata has a 4.1 star rating with 143 reviews.
When is NAPA Auto Parts - Auto Parts of Arcata open?
NAPA Auto Parts - Auto Parts of Arcata is closed now. It will open tomorrow at 8:00 a.m.
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