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NAPA Auto Parts

4.2

About this business

Location details

4715 River R N, Keizer, OR, 97303, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:30 p.m.
Tue8:00 a.m. to 5:30 p.m.
Wed8:00 a.m. to 5:30 p.m.
Thu8:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 5:30 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.295 reviews
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Streamline sales's profile image
Streamline sales 
3 weeks ago

Visited this store, december fifth worked with ryan.Who is very unprofessional?I was trying to return back a battery that was purchased three weeks ago with a receipt, and he stated, because this was an electronic and it was installed.They could not return it.I argue the fact that how can I know the battery is good?If I have not installed it, he proceeded to state that if the battery was bad, he would give me a refund unless the battery tested bad. He used the battery tester that they have He wanted to charge the battery to ... read more

Michael G's profile image
Michael G 
3 weeks ago

You guys are terrible. No customer service, no knowledge, just awful. Be like O'Reilly's not like auto zone. You are working your own business into the ground. 

Phillip's profile image
Phillip 
a month ago
Levi Barros's profile image
Levi Barros 
3 months ago

I'm wondering if you know how to reengage a stop-measure on one of the lower tabs on a 2003 Retro Encabulator?? I bought one to replace my 2001 Hydro Encabulator and I've been having trouble with it. The only reason I was convinced to purchase it in the first place was because I was told that there was a hydroscopic sinusoidal radioactive dingle arm that could simultaneously and sacreligiously recalibrate my 1986 series one. Any advice would be helpful. Thanks in advance. 

Gerardo Moran's profile image
Gerardo Moran 
4 months ago

AVOID RYAN AT ALL COSTS! The “manager” (Ryan) should be ashamed of himself. The poor employees/customers that have to be managed by such an erratic, controlling and impatient individual. He did not have an inkling of customer service attention and acted like it was an inconvenience for coming to be a customer with his glares, facial expressions of exhaustion and scoffs at questions. Since I did not get proper service and the part I needed was not going to fit my car (since online it said it did), i thanked him and told him I... read more

Frequently asked questions about NAPA Auto Parts

How is NAPA Auto Parts rated?

NAPA Auto Parts has a 4.2 star rating with 95 reviews. 

When is NAPA Auto Parts open?

NAPA Auto Parts is closed now. It will open at 8:00 a.m. 

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