Nancy Jean Lobby

Anonymous 

on Healthgrades

2 years ago

They don't accept the insurance that is clearly stated from my insurance that they are a member. 

D.R. 

on Healthgrades

3 years ago

I am in shock. My wife got a phone call reminder of today's appointment two days ago. She went to the office only to find a note on the door - permanently closed! No email or phone call letting her know this. Then, she calls the number left on the note and the person said, sorry, we do NOT have your medical records! What??? How is this even possible??? This is terrible as my wife has a serious medical condition and now she must start all over again with a new doctor? 

Anonymous 

on Healthgrades

4 years ago

Incredibly unprofessional. Her communicative skills leave a lot to be desired. She does you a favor to talk to you, but you almost have to ask her permission to ask her a question. 

Anonymous 

on Healthgrades

4 years ago

Recommended and performed incorrect treatment on top of rude staff personnel. Unprofessional and petty overall. The reviews don't lie! 

Gail B. 

on Healthgrades

5 years ago

Absolutely horrendous experience with her!, and I hadn’t even met her yet! I had been in her office and did see her PA. She was ok. Dr Lobby was going to be out of the office for a few days. After she returned I called the office and just had a question about lithotripsy.( I’m suffering with kidney stones). Just wanted to see if she thought I might be a candidate. She called me back as I left a message with one of her staff. She called me back attacking me and telling me she “does not appreciate me telling her how to run her... read more

Anonymous 

on Healthgrades

6 years ago

Incredibly unprofessional and exceedingly rude. I had been her patient for 4 years. When she was unable to see me for an emergency medical situation as she was out of the office for 3 weeks, I went to another doctor for help. When she returned and I went for my appointment with her, she flew into a rage when I told her I had seen another Dr and she basically threw me out of her office in the middle of a series of treatments, putting my health at even greater risk. Terrible! 

Julia Hale 

on Healthgrades

6 years ago

Dr. Nancy Lobby and her staff are excellent. Dr. Lobby is very detailed oriented and clearly explains medical procedures and related issues so that the patient understands. She encourages patients to ask questions and always provides honest answers. She was excellent in handling of my surgery and my aftercare. She is a very trustworthy and caring physician. I would highly recommend her for your urological care. 

Anonymous 

on Healthgrades

6 years ago

Incredibly professional / friendly all women care team have been worth the long drive to Wellington the 4x in last 2 weeks I've visited to deal w my acute issue. Wait times have been minimal / non-existent, all questions are listened to / answered and I appreciate being able to get a caring human being every time I call. Also, as an IT professional, the e-Rx and appointment scheduling and availability of clinical notes via the online medical record are highly appreciated vs. lower tech offices 

Anonymous 

on Healthgrades

7 years ago

Dr. Lobby was good.Administrative personnel horrible. After expensive treatment 2 years ago & after collecting high insurance & high out of pocket (their story), my account showed a $5.00 balance related to underpaid insurance stating that could not collect.I went back w/ illness & office denied service indicating that I am banned for life & Dr will not see me because they had to write off 5 dollars, closed discussion & conversation & I could not get more info or access to Dr. Do not recommend.