Nacogdoches Medical Center

Terry M. 

on Birdeye

9 months ago

I went to the Emergency Room on Wednesday May 29, 2024 by order of my Dr at the VAMC in Shreveport, LA for numbness in my rt hand. After nearly 5 hrs there, they assumed I had a stroke, in which I did not have a stroke. I had no symptoms of even having a stoke. They treat Disabled Veterans like a dummy. Even said I wasn't in the system under my Veteran Insurance, in which I am. They wanted to ship me out to Houston or Dallas. That's when I got frustrated and walked out. On Thursday, May 30th, I contacted my Dr. at Overto... read more

Rodolfo N 

on BBB

a year ago

2nd visit, 2nd most horrible experience at a hospital.They do not know how to treat human beings with humanity and dignity.They are clearly understaffed (they said so themselves, nurses especially and only 1 doctor), most of them had bad manners with my mother and I, horrible patient communication (4 hours later they still couldn't figure out my mother speaks only Spanish), and did not care at all for my mother's pain or discomfort. Not at all. She is 82. She is sick and alone. She deserves much better.Not only that, but a M... read more

Francina H 

on BBB

a year ago

My experiences at North Shore Medical Center A ******* Family Hospital are horrible and disturbing. My experience in their emergency room has been terrible. They have RNs who dont know what they are doing or have little experience. I never had any issues with a medical staff drawing my blood from my arms or putting on a heparin lock. When I visited this hospital emergency room the RN didnt know how to and kept trying to give me the worst pain that I was feeling I was dying and about to pass out. She had to get a nurse practi... read more

Tyrone H 

on BBB

a year ago

My experiences at North Shore Medical Center A ******* Family Hospital are horrible and disturbing. My experience in their emergency room has been terrible. They have RNs who dont know what they are doing or have little experience. I never had any issues with a medical staff drawing my blood from my arms or putting on a heparin lock. When I visited this hospital emergency room the RN didnt know how to and kept trying to give me the worst pain that I was feeling I was dying and about to pass out. She had to get a nurse practi... read more

Katy T 

on BBB

a year ago

So I took my 2 yr old yesterday to have some blood work done and I'm not really okay with the experience we had. The lady was teaching another young lady on what to look for, proceeded to put the needle in his arm. Now I know protocol used to be you had 3 chances to find the vein before you had to start over, however im not sure if it has changed. Now of course I don't expect anyone to get it on the first try everytime, but to keep digging around in my child's arm? For well over 1 minute? No I'm sorry I don't think so. There... read more

Chelsea S 

on BBB

2 years ago

If I could give 0 stars, I would. I would probably give negative 5, actually. ************** Medical Center is the worst hospital I have ever been to. There were some great nurses and techs there during my stay, but one nurse shared my personal info with people outside of the hospital I barely knew and when I reported it to the hospital, they did nothing. When I reported to the board of nursing, they did nothing. This hospital is a joke and so is AL board of nursing. They do not care about patients or patient confidentiality... read more

Kellyjo S 

on BBB

2 years ago

they made an error when putting new prescription plan in their computers, thus making current prescription card inactive, called them 3 days in a row with no resolution, no supervisor to talk with, and same rote answer. Have gone 4 days now without medication, and have more that will need filled. A billion dollar company that can't take accountability for their error, and make the customer go without medication or pay out of pocket (which isn't always possible) is unacceptable. The fact that they don't have anyone available ... read more

Latonya W 

on BBB

2 years ago

I have been sitting in the lobby with a very bad ankle injury. I have been in pain since I got here at 2:45am. I'm still sitting here in the lobby in nab pain still waiting to be seen and get vital it is now 6:05am. This is the worst treatment every. They all keep using the excuse we are slow and short staffed due to Covid. Not true it was plenty of employees lounging around doing absolute nothing. 

Greg H 

on BBB

2 years ago

Worst hospital I have ever dealt with. Was informed last Friday that for a 2-4 hour stay for a scheduled outpatient procedure would be $48,000 (self pay discount). That is about $12,000 per hour. (My doctor's portion for the surgery from the other facility was going to be about $2600.) No explanation given--only "I do not set the charges". No phone call back from anyone to try and resolve until today. Received a call from Jayme--no effort to help me understand their reasoning for the outrageous charges--they will not budge. ... read more