MyHome.Pro

Harry Farley 

on Google

9 months ago

I have had this service under Sparkle Pools for over three years. I had some issues the first year, but the last year I have had NO ISSUES, until there was a change in technicians about five weeks ago. Since then my pool has been a mess. My technician came out over a week ago when my pool was full of algae. The technician put some chemicals in and my pool it has been un-swimable since. I called earlier in the week and was told there was nothing they can do until it was the technicians next scheduled appointment. That was yes... read more

Amber Johnson 

on Google

10 months ago

I was a customer of a small pool company before My Home.Pro acquired them, estimated July 2023. We had weekly chemical service of our pool. The previous company was professional, timely, and I never had an issue. Upon acquisition, they changed billing systems. Our service tech came as expected and we were billed as expected, receiving a weekly email receipt. In 10/2023, I called to change the billing information and was told that they had not been billing us since 7/2023 and that we owed est $300. I had to find my own receip... read more

Tommie Chambers 

on Google

10 months ago

We have been using this company for weekly pool cleaning after they acquired another company we were using (Sparkle). The technician was maintaining a log and it showed that our chemicals were off for over 6 months. No one notified us and they weren't adding the correct chemicals in to maintain - therefore causing our wetedge to start coming off. We had to have a surveyor come out and determine what the cause was. They sent out a contractor to determine how much damage it is and now they will not return our calls. They have ... read more

Sophie Kessner 

on Google

a year ago

Great business has been super helpful with our remodeling and adding a new bedroom to our home 

Denise Eidson 

on Google

a year ago

Do not use this company. Their follow up is the worst.