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MyEyeDr.
- Eyewear & Opticians
- Newton Upper Falls, MA
About this business
Location details
1191 Chestnut St, Ste 1, Newton Upper Falls, MA, 02464, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Lower the prices a little bit
By people in billing know there job. I keep on being billed when my insurance is suppose to be billed for it. They are only billing Medicare. I also have medicaid which picks up what is left over. This happen last year and was paid in January when went for visit. This is so aggravating to me going threw this again. I won't be coming back. Been with yall for a long time and never had this issue before. Must have new person that doesn't know what they are doing. Sad, I would have been fired. I call this double dipping for mone... read more
Business response:
We apologize you are not happy with your recent experience. Our billing team is currently working with you to rectify this inconvenience. Thank you for your feedback.
RecommendedOne of the best eye doctors I have ever been to. Took their time with my daughter and me. Everyone in the entire office is friendly and so glad we have made them our new eye doctors.
Business response:
Thank you for the kind words! We enjoyed meeting you both today.
Recommended
RecommendedI wanted to take a moment to thank everyone who made my daughter Alex’s first eye appointment successful despite her nervousness/anxiety about it! Everyone from the front desk, technicians, Dr. Kester, and optometry made her feel right at home. (And a special thank you to Stacey for calming her down when Alex was worried about getting her eyes dilated—you have a special gift!) For myself, my husband, and my little girl, we highly recommend this office! Thank you! ❤️
RecommendedThe Wade Hampton location is fantastic! They went above and beyond to accommodate me! I got glasses I loved and they were patient and were able to get me the works at affordable pricing! I’d steer clear of the Mills Ave location if you can but after a negative experience at that office they took good care of me with eye bucks and sending me here and I look forward to being a customer for life
Dr. Ward is efficient. The staff isn’t. The tech didn’t wipe off equipment after use. The eyewear I have isn’t working. I contacted the office no response. I had to contact customer relations for a response. Today my eyewear isn’t correct and Renee lied about the process . Stay away they aren’t busy and no one answers the phone. They are only interested in sales customer service doesn’t exist .
RecommendedJim Austin helped me with this location. I've always had perfect vision. I didn't know what to expect. All of the tests were very thorough and explained in detail any time I asked a question. I thankfully do not need glasses yet, but I've already picked out the frames I was interested in. It was written on my paperwork. Easy peasy and felt comfortable and very clean environment. Thank you!
Frequently asked questions about MyEyeDr.
How is MyEyeDr. rated?
MyEyeDr. has a 4 star rating with 81 reviews.
When is MyEyeDr. open?
MyEyeDr. is closed now. It will open tomorrow at 9:00 a.m.
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