They are dishonest . I used Them because AHS sent them. They replaced an air compressor inside my condenser with a rebuilt one. It makes a loud ringing noise when it cuts off like dozens of times per hour. Its unbearable ringing noise. They claim its fixed and they dont cover noises! No other unit makes this loud screeching and ringing noise I have ever heard. My unit never made this noise. I called multiple times and they would come out and say sorry it works. My neighbors are as annoyed as I am. The last service call I rec... read more
Ordered wrong parts twice and accepted payments from American Home Shield for doing absolutely nothing. Firs technical measured incorrectly and it took two week to get the "correct" unit in. ****** of service appointment the service manager called and said the "correct" unit would not fit inside the closet. They would have to modify the closet and the American Home Shield would not cover the cost. American Home Shield paid me $371.92 for an air handler unit that probably cost at least $800. They paid Myers $405 for basically... read more
Business response:
<p>******************,</p><p></p><p>We apologize for the negative experience you had with **. It does look like the ball was dropped a couple of times on our end here. The technician did measure everything correctly, but when we reported the diagnosis to AHS, it was overlooked that there were access issues, which added unnecessary time to the process. In the end that detail was not not relevant with AHS, as they informed us that your contract did not cover what's called brand-for-brand replacement, which is what would have b... read more
Not a professional company. Just take your money without service. No other words but crooks.
This company is a joke they was sent out on second opinion.for my AC and heater they got my heater running they came back out on second opinion and charge me 300 dollars to clean my coils in which I wasn't told that anything was wrong the first time then the second time they put preconditions in which that was totally wrong.and I prove that my insurance at first was going to try to denie afterwards until I proved my case my insurance company end up going with another company.. I will recommend never use this company it seems... read more
Myers Comfort Specialists should never be used. They never returned our calls and never gave us any itemized estimates for any of the $*****+ “out-of-pocket “charges over and above America Home Shields payment that Myers claimed were necessary to replace our air handling unit. We have a policy with American Home Shield, but they did not even report all of the issues to them. AHS ended up having two work orders associated with the same air handling unit repairs due to the incompetence of the Myers staff. We eventually got our... read more
Myers quoted me a price of $6750 for an Ameristar HVAC unit with an anticipated $1000 upgrade credit from AHS making my out of pocket to them $5750. Had three other HVAC companies come out with a quote of $5500-$5600 for same unit with no anticipated credit which means Myers tacked the $1000 credit AHS would have given me to their quote and would have walked away with my $1000 upgrade allowance in addition to an extra $150-$250 over the going price for the unit. Do not use Myers unless you are bound by AHS and not paying any... read more
They said nothing was wrong but the heater but it kept blowing cold air. Funny how a different company came out and identified the problem- that there was a problem. I have to question their knowledge of tech, plus lack of service and poor customer service by the lady that answers their phone. Any heater blowing cold air is in need of repair. Never ever use them again. Steer clear.
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