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My Pest Pros
- Pest Control
- Fairfax, VA
About this business
Location details
3951 Pender Drive #105, Fairfax, VA, 22030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
?????I cant say enough good things about My Pest Pros. From the very first interaction, they showed genuine kindness and understanding. Their team is not only incredibly knowledgeable, but also truly humanwhich is rare these days. They were flexible and worked with me during a financially difficult time without making me feel uncomfortable or pressured. Its clear this is an honest company that hasnt forgotten what it means to care about people, not just profits. I felt respected, heard, and taken care of. I wouldnt hesitate ... read more
Our condominium in Falls Church hired this company a few years ago. Over the last couple of years service has declined. We were never informed when visits had taken place. We had to remind them to perform routine services such as checking the vermin boxes. Recently we asked for glue boxes to be replaced as they were three month overdue and filled with insects. Though we were told a visit had taken place the said boxes had not been replaced. It is unfortunate, but this companty did not meet our expectations. Customer satisfac... read more
Our condominium in Falls Church hired this company a few years ago. Over the last couple of years service has declined. We were never informed when visits had taken place. We had to remind them to perform routine services such as checking the vermin boxes. Recently we asked for glue boxes to be replaced as they were three month overdue and filled with insects. Though we were told a visit had taken place the said boxes had not been replaced. It is unfortunate, but this companty did not meet our expectations.
Business response:
Customer satisfaction is our top priority. We're sorry that you feel we did not meet your expectations. Just as a restaurant can't address a bad experience with the food if you do not say something to your server or manager, we cannot address concerns at the time if they are not shared with us. As we shared in an email exchange with you after you posted this review, we have had zero complaints from your property manager. We reached out to the property manager that we have worked with and they also reported receiving zero com... read more
Frequently asked questions about My Pest Pros
How is My Pest Pros rated?
My Pest Pros has a 4.9 star rating with 636 reviews.
When is My Pest Pros open?
My Pest Pros is closed now. It will open at 9:00 a.m.
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