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My Pest Pros

4.9

About this business

Location details

3951 Pender Drive #105, Fairfax, VA, 22030, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
4.9461 reviews
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JOHN B's profile image
JOHN B 
2 years ago

Our condominium in Falls Church hired this company a few years ago. Over the last couple of years service has declined. We were never informed when visits had taken place. We had to remind them to perform routine services such as checking the vermin boxes. Recently we asked for glue boxes to be replaced as they were three month overdue and filled with insects. Though we were told a visit had taken place the said boxes had not been replaced. It is unfortunate, but this companty did not meet our expectations. 

Business response:

Customer satisfaction is our top priority. We're sorry that you feel we did not meet your expectations. Just as a restaurant can't address a bad experience with the food if you do not say something to your server or manager, we cannot address concerns at the time if they are not shared with us. As we shared in an email exchange with you after you posted this review, we have had zero complaints from your property manager. We reached out to the property manager that we have worked with and they also reported receiving zero com... read more

Frequently asked questions about My Pest Pros

How is My Pest Pros rated?

My Pest Pros has a 4.9 star rating with 461 reviews. 

When is My Pest Pros open?

My Pest Pros is closed now. It will open at 9:00 a.m. 

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