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My Credit Union

2.8

About this business

Location details

345 E 77th St, Richfield, MN, 55423, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:30 p.m.
SunClosed
2.874 reviews
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Beth H.'s profile image
Beth H. 
a year ago

I stopped by to use the atm. I am not a customer but I do belong to a different credit union. I did not receive my money and instead had a receipt spit out at me that said I had exceeded my daily spending limit which I had not.  Low and behold I checked my account and the money I never received from the atm was no longer in my account. This credit union basically stole my money. I called them and was treated like crap and got nothing but attitude. I suppose if I don’t have my money returned soon I will file a police report f... read more

Jacki B.'s profile image
Jacki B. 
2 years ago

Customer Service has significantly gone downhill in the last several years. Just called and their head Customer Service Rep, Laura, hung up on me when I indicated she wasn't listening or answering my questions. Very disappointing. My fifth call today to try to straighten out an accounting issue. 

Frequently asked questions about My Credit Union

How is My Credit Union rated?

My Credit Union has a 2.8 star rating with 74 reviews. 

When is My Credit Union open?

My Credit Union is open now. It will close at 6:00 p.m.  

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