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MVP Health Care
- Insurance
- Schenectady, NY
About this business
MVP Health Care is a nationally-recognized, regional not-for-profit health plan committed to having a positive impact on health and wellness of everyone we serve. With MVP, you are assured of quality health care and peace of mind--from a name you know and trust. We care for more than 700,000 members across New York and Vermont, creating healthier communities and continuing our 30-year legacy of quality and integrity. For more information, visit www.mvphealthcare.com
Location details
625 State St, Schenectady, NY, 12305, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Without any notice to us, MVP Health Plan quietly requested the disenrollment of my elderly mother with dementia from her Medicaid managed care plan. No phone call. No letter. No warning. We only found out when she was turned away at her neurologist’s office because her insurance had been quietly canceled. When questioned, MVP gave us contradiction after contradiction: • They first blamed the local Department of Social Services (DSS), but DSS confirmed on a recorded call that the disenrollment was requested by MVP. • MVP the... read more
My elderly mother, diagnosed with vascular dementia, was abruptly terminated from her Medicaid Managed Care plan by MVP with no notice, no transition plan, and no explanation, days after we filed a formal complaint over serious care violations. I have recorded calls of MVP blaming DSS for the termination, and DSS flatly denying it. The result? Disrupted care. Lost specialists. And an elderly woman left without coverage during a neurological crisis. This company issued an illegal care plan, then terminated our coverage entire... read more
SO FAR MOST HAVE LISTENED BUT CERTAIN INDIVIDUALS FEEL THAT THEY ARE ENTITLED TO DO WHAT THEY WANT! I've tried to speak with this individual but she refuses to acknowledge and continues to drive away. I don't appreciate the attitude or entitlement this is private property You shouldn't be cutting through it. Can someone at your Schenectady facility please tell your employees to stop cutting through the parking lot next to them on Franklin Street. They speed through and have almost hit people or cars numerous times. I've aske... read more
Can someone at your Schenectady facility please tell your employees to stop cutting through the parking lot next to them on Franklin Street. They speed through and have almost hit people or cars numerous times. I've asked people to stop, nobody listens.
Poor service to their members and brokers
Frequently asked questions about MVP Health Care
How is MVP Health Care rated?
MVP Health Care has a 2.8 star rating with 73 reviews.
When is MVP Health Care open?
MVP Health Care is open now. It will close at 5:00 p.m.
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