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MVP Health Care
- Insurance
- Schenectady, NY
About this business
MVP Health Care is a nationally-recognized, regional not-for-profit health plan committed to having a positive impact on health and wellness of everyone we serve. With MVP, you are assured of quality health care and peace of mind--from a name you know and trust. We care for more than 700,000 members across New York and Vermont, creating healthier communities and continuing our 30-year legacy of quality and integrity. For more information, visit www.mvphealthcare.com
Location details
625 State St, Schenectady, NY, 12305, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My elderly mother, diagnosed with vascular dementia, was abruptly terminated from her Medicaid Managed Care plan by MVP with no notice, no transition plan, and no explanation, days after we filed a formal complaint over serious care violations. I have recorded calls of MVP blaming DSS for the termination, and DSS flatly denying it. The result? Disrupted care. Lost specialists. And an elderly woman left without coverage during a neurological crisis. This company issued an illegal care plan, then terminated our coverage entire... read more
SO FAR MOST HAVE LISTENED BUT CERTAIN INDIVIDUALS FEEL THAT THEY ARE ENTITLED TO DO WHAT THEY WANT! I've tried to speak with this individual but she refuses to acknowledge and continues to drive away. I don't appreciate the attitude or entitlement this is private property You shouldn't be cutting through it. Can someone at your Schenectady facility please tell your employees to stop cutting through the parking lot next to them on Franklin Street. They speed through and have almost hit people or cars numerous times. I've aske... read more
Can someone at your Schenectady facility please tell your employees to stop cutting through the parking lot next to them on Franklin Street. They speed through and have almost hit people or cars numerous times. I've asked people to stop, nobody listens.
Poor service to their members and brokers
My coverage was cancelled because I didn't respond to a request to verify my address. Called and my coverage was allegedly reestablished beginning the following month. Was told new cards would arrive by mail. Nothing came so I called and representative, who was not friendly, told me my old coverage had simply been reactivated, so I could just continue using my existing cards. Now I'm at an urgent care and the computer system is showing I have no coverage and, of course, you cannot reach an MVP representative on a Saturday ev... read more
Frequently asked questions about MVP Health Care
How is MVP Health Care rated?
MVP Health Care has a 2.9 star rating with 72 reviews.
When is MVP Health Care open?
MVP Health Care is closed now. It will open on Monday at 9:00 a.m.
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