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MVP Health Care
- Insurance
- Schenectady, NY
About this business
Location details
625 State St, Schenectady, NY, 12305, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They need to explain why they take on Medicaid managed care plan members and then treat those particular customers like complete garbage, especially those of us who are homeless. Homeless people are entitled to coverage in this state, yet these psychos have harassed me about addresses repeatedly.
Mailed my ID card to wrong address, then will not me access my account because I need my ID number to register. Good and quick customer service fixed the situation. Thanks!
Without any notice to us, MVP Health Plan quietly requested the disenrollment of my elderly mother with dementia from her Medicaid managed care plan. No phone call. No letter. No warning. We only found out when she was turned away at her neurologist’s office because her insurance had been quietly canceled. When questioned, MVP gave us contradiction after contradiction: • They first blamed the local Department of Social Services (DSS), but DSS confirmed on a recorded call that the disenrollment was requested by MVP. • MVP the... read more
My elderly mother, diagnosed with vascular dementia, was abruptly terminated from her Medicaid Managed Care plan by MVP with no notice, no transition plan, and no explanation, days after we filed a formal complaint over serious care violations. I have recorded calls of MVP blaming DSS for the termination, and DSS flatly denying it. The result? Disrupted care. Lost specialists. And an elderly woman left without coverage during a neurological crisis. This company issued an illegal care plan, then terminated our coverage entire... read more
SO FAR MOST HAVE LISTENED BUT CERTAIN INDIVIDUALS FEEL THAT THEY ARE ENTITLED TO DO WHAT THEY WANT! I've tried to speak with this individual but she refuses to acknowledge and continues to drive away. I don't appreciate the attitude or entitlement this is private property You shouldn't be cutting through it. Can someone at your Schenectady facility please tell your employees to stop cutting through the parking lot next to them on Franklin Street. They speed through and have almost hit people or cars numerous times. I've aske... read more
Frequently asked questions about MVP Health Care
How is MVP Health Care rated?
MVP Health Care has a 2.8 star rating with 75 reviews.
When is MVP Health Care open?
MVP Health Care is open now. It will close at 5:00 p.m.
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