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Mustang Rental & Sales Co

2.1

About this business

Location details

2734 West Kingsley Road, Garland, TX, 75041, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:45 p.m.
Tue10:00 a.m. to 6:45 p.m.
Wed10:00 a.m. to 6:45 p.m.
Thu10:00 a.m. to 6:45 p.m.
Fri10:00 a.m. to 6:45 p.m.
SatClosed
SunClosed
2.120 reviews
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TV's profile image
4 years ago

Horrible rude customer service on the phone! Woman was ranting and being disrespectful when trying to ask info about renting a refrigerator for an SMU freshman. From the review above it must be the same woman and apparently she is one of the owners so nothing is going to change. The only way to teach these people is to NOT use their service and put them out of business! 

Business response:

First off, I am not a ranter nor a disrespectful person in any way shape or form. All I can do is apologize to this person if anything was taken out of context when trying to assist them in placing their order or needing additional information. We have been in business since 1972 and have great customer service. This year due to COVID-19 we are having to rearrange in every way how we take our orders for the college students and it is very trying not only on our part but the customer as well. 

A very UNHAPPY customer's profile image
A very UNHAPPY customer 
5 years ago

This was my 1st time to use Mustang Rentals &, if I can help it, it will be the last & if you were smart, you never would! They were HORRIBLE. I gave them 1 star b/c I HAD to. Otherwise they would have 0... Here's why: My daughter was a freshman in college and this was the company they recommended them to use. In fact, it is the only company the accept, if you want to use a microwave in the dorm room. The fridge forever leaked & it froze the food in the refrigerator part of it all the time. When they picked up the fridge, t... read more

Frequently asked questions about Mustang Rental & Sales Co

How is Mustang Rental & Sales Co rated?

Mustang Rental & Sales Co has a 2.1 star rating with 20 reviews. 

When is Mustang Rental & Sales Co open?

Mustang Rental & Sales Co is closed now. It will open on Monday at 10:00 a.m. 

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