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The scope of this BBB Business Review concerns Aspen Dental locations owned and operated by Lakireddy Dental LLC . Separate BBB Business Reviews are maintained on the Aspen Dental Management Inc. corporateand other Aspen Dental practices in other cities and states, and these are available by searching at<a href="http://www.bbb.org/" target="_blank">http://www.bbb.org/</a>
10705 Blacklick-Eastern Rd NW #100, Pickerington, OH, 43147, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 6:00 a.m. | |
Tue | 8:00 a.m. to 6:00 a.m. | |
Wed | 8:00 a.m. to 6:00 a.m. | |
Thu | 10:00 a.m. to 8:00 p.m. | |
Fri | 8:00 a.m. to 1:00 a.m. | |
Sat | Closed | |
Sun | Closed |
My advise to you: Do not go to This place. I went there for implants. I spoke with the incompetent office manager and we agreed upon what I wanted and what I would pay out of pocket. I put down $1K while in the office. Two days later I found that I had been charged $2K rather than the agreed upon 1K. At my initial exam, they determined that I needed a cleaning and some cavities to be fixed. Those two items were not taken care of fr 18 months. I had been told this process would last 6 months. I was consistently charged additi... read more
Business response:
Thank you for the opportunity to respond your review on behalf of Aspen Dental. We will be responding to the consumer directly on this communication. Every patient complaint is taken seriously, and the office will work to resolve any concerns that are raised. I appreciate you giving us the opportunity to review this inquiry directly with the consumer adhering to federal privacy laws.
I went to Aspen Dental to obtain a permanent implant for my bottom teeth. After *************************************** and they've stopped returning my calls. On the last visit, they told me to use polident. I now owe $6,000 for the 'permanent' denture. I have to go to small claims court to get a refund because they refuse to honor their 'money back guarantee'. **** *.
Business response:
Thank you for submitting your review. I am so sorry for your negative experience. Someone from the office will be in touch with you shortly.
Poor quality of services and procedure areas were dirty and very old furniture with stains.
Business response:
Thank you for submitting your review. I am so sorry for your negative experience. Someone from the office will be in touch with you shortly.
Took my mother here to take care of a broken tooth, ended up needing three teeth pulled (according to the dentist) and a set of partials for upper and lower. They did nothing with the broken tooth on the first OR second visit. The third visit they pulled three teeth and left my mom swollen, in pain and with bruises that looked like someone had tried to choke her to death. We were approved for financing while there but a few days later I got an e-mail saying the financing was declined. No one answers the phone when I call or,... read more
Business response:
Thank you for the opportunity to respond to the review filed by ******** *****. We will be responding to the consumer directly on this communication.
Had teeth pulled by two different dentists and couldnt numb me.
Business response:
We are unable to to find the correct patient. Please supple us with an account number. Thank you!
Did not provide lower denture because they said corporate policy requires return of previous denture before that did not fit. Dentist office is supposed to keep that denture when they give patient give new denture that fit perfectly.Because I did not have previous denture they demanded my perfectly fitting denture.They actually took my perfect denture leaving me with no denture.Their position was that my husband was not with me in dental room to witness that they took denture. My assertion of facts were were not accepted.The... read more
Business response:
Dear Sir or Madam:Thank you for the opportunity to respond to the complaint filed by *********************** on behalf of the ********** Aspen Dental branded practice, owned and operated by Lakireddy Dental LLC. We will be responding to the consumer directly on this communication.The Aspen Dental network is committed to breaking down barriers to care. Each independently owned and operated location and care team has the autonomy to work with patients, so they receive quality care. Every patient complaint is taken seriously an... read more
It's very clear that they put their money into advertising in an effort to cover up their poor and overpriced service.
Business response:
Unable to find the patient. Please supple more information. Thank you!
I was a patient at ************ Aspen Dental for 2 years. I left because this location is dysfunctional and staff are not properly trained. They are all unprofessional. I last visited this location September 2021. My insurance was billed for services I never received and service codes were incorrect. The dentist missed a cracked tooth during my exam. The office manager is overwhelmed and does not respond to customers emails or phone calls.I would not recommend this Aspen dental location to anyone.Very disappointed with the s... read more
Business response:
Thank you for the opportunity to respond to the complaint filed by ***************************** on behalf of the ************, ** Aspen Dental branded practice, owned and operated by Lakireddy Dental LLC. We will be responding to the consumer directly on this communication.The Aspen Dental network is committed to breaking down barriers to care. Each independently owned and operated location and care team has the autonomy to work with patients, so they receive quality care. Every patient complaint is taken seriously and the ... read more
Had a bad time with this place. Seem to me more interested with Money end of place then helping me out. They even put down my Ins. Co.I am with, not very friendly place.
Business response:
Dear Sir or Madam,Thank you for the opportunity to respond to the complaint filed by ************************* on behalf of the ************, ** Aspen Dental branded practice, owned and operated by Lakireddy Dental LLC. We will be responding to the consumer directly on this communication.The Aspen Dental network is committed to breaking down barriers to care. Each independently owned and operated location and care team has the autonomy to work with patients, so they receive quality care. Every patient complaint is taken seri... read more
Murali Lakireddy has a 1 star rating with 11 reviews.
Murali Lakireddy is open now. It will close at 6:00 a.m.
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