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MultiCare Rockwood Main Clinic
- Spokane, WA
About this business
Location details
300 E 5th Ave, Spokane, WA, 99202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am beyond frustrated with Multicare. From start to finish, this place has been a nightmare. I called multiple times, spending forever on hold just to be transferred from one department to another with ZERO resolution. Something as simple as sending my bill to insurance turned into an endless headache. Before my appointment, I specifically called the office to confirm that the doctor was in-network. They assured me everything was fine. Now I’m stuck with huge bills because it turns out the doctor was out-of-network. My insu... read more
I started going to Rockwood Clinic in the 90s after my husband and I got stationed at Fairchild AFB. I had two excellent primary doctors there, but the third doctor ended up being terrible. About 14 years ago a blood serum test was done for street drugs in an ER and it came back positive for PCP. I don't do illegal drugs and had no idea what PCP was and I had to look it up. My primary doctor at Rockwood refused to redo the drug test, accused me of being a drug addict, randomly drug tested me where I felt like a criminal, and... read more
I have been here many times for many different tests and lab work. I have never had a bad experience. From the front desk to all the techs, they are friendly, professional, kind and sensitive to patient needs and fears.
Really was hoping I would not have to write this review, but here we are... In March of 2024, I went into an appointment at Multicare. I handed them my insurance card and asked them to check if I was covered. They scanned, it, checked it, told me I was covered, and never handed me a WA state-mandated "just so you know you'll be paying out of pocket for everything" form to sign. 2 months later, I get a bill for over $1400. Stunned, I bring it to Multicare, where the receptionists admit they "made a mistake" and looked at the ... read more
If you need care it is the place
Frequently asked questions about MultiCare Rockwood Main Clinic
How is MultiCare Rockwood Main Clinic rated?
MultiCare Rockwood Main Clinic has a 3.8 star rating with 317 reviews.
When is MultiCare Rockwood Main Clinic open?
MultiCare Rockwood Main Clinic is closed now. It will open at 8:00 a.m.
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